Hook Post Office

This Post Office could be so much better if just a couple members of staff had customer service training. The experience from one vile lady behind the counter took me by surprise. Not at all professional to throw a letter back to a customer and say Im just doing my job mate isnt acceptable. Experience and training would have made you think and respond more appropriately and maturely. If you continue to act unprofessional and hostile it will be your downfall. Perhaps this isnt the job for you?
Mar 18th, 2023

Friendly staff and service with a smile
Dec 11th, 2022

Great post office, very friendly and helpful staff. Used this post office for 5 years with nothing but good experiences!
Nov 18th, 2022

I have just visited the Hook Post office and encountered a very rude attitude from a member of the counter staff. So much so I decided to take my parcel elsewhere. I showed surprise at the price as I had already priced it up at home, when I commented that I would just have to pay it she slammed the Royal mail price list down in front of me and said well you don't have to but that's the price! When i pointed out that she was rude i had abuse shouted out at me as I walked down the shop to leave! Needless to say I won't be returning there again!
Mar 4th, 2022

Friendly helpful staff great little shop inside for gifts etc also
Jan 25th, 2022