Fairfax & Favor Holt

Unbelievable experience. Came all the way from australia, then my sister drove four hours each way to take me to the store, and i was not disappointed. Was absolutely thrilled with the staff, the shoes and the whole experience. Well done F and F - really demonstrates excellence in customer service
Apr 23rd, 2023

Found the whole experience very relaxing abd very enjoyable staff most helpful a very happy experience would do it again
Apr 12th, 2023

I visited the Holt store on Saturday for a Birthday appointment. The staff were excellent, really knowledgeable, friendly and helpful. There was no pressure to buy anything (although we did) and the little attentions to detail made it a really special experience.
Mar 24th, 2023

Absolutely amazing appointment on 11 March for my birthday, Louisa was fantastic as always, as was Megan when we went in January for my daughters birthday, so incredibly helpful, nothing is too much trouble, cant recommend the Holt store and Louisa and Megan highly enough, deserve more than 5 stars, thank you for a great day x
Mar 23rd, 2023

I had a wonderful experience in the store a few weeks back, Louisa was so helpful in assisting me to choose the right pair of boots! Her knowledge of the product help me choose the perfect pair and match accessories! While her friendliness and warm smile on her face made the experience so much fun, sipping on bubbly while trying on the boots! Extremely happy with the wonderful service and my beautiful pair of boots I bought that day! Cant wait to return soon! X
Mar 13th, 2023