DECIEM The Abnormal Beauty Company

I believe I have been in this store about 3 times as it's next to my office.eberh single time I've gone there I've had exceptional customer service. It's refreshing as a woman of colour having staff who know about all different types of skin tones and have amazing knowledge. On my last visit I was particularly fond of Lucy who really strikes me as the person who has done research on all types of skin tones. Lucy made me feel like as a black woman I was not an other or a last thought. For once or felt normal going in a shop and having someone cater to you and your skin tone and actually understand it. Thank you Lucy you are amazing. It's a shame I didn't get the names of everyone that was working at that time because honestly couldn't fault one person everyone was amazing and attentive and kind..
May 2nd, 2023

Lovely store, fantastic service and amazing products!
Apr 25th, 2023

Watched my husband get completely stared down as he entered by the two girls standing at the checkout in headscarves today as I waited outside whilst he bought me a surprise gift. Didnt even bother to help him, as he was checking out, absolutely no words were uttered except do you want a bag are your staff incapable of basic manners?
Apr 3rd, 2023

A great store with a very efficient staff tha provide only good advice for youre skin !
Mar 25th, 2023

If you're black or a person of colour you'll be treated like a pest from the person at the door, and looked up and down when trying to find products, not to mention they won't bother opening the door on your way out like they do with other employees. This has happened to other people as well and we're filing a complaint for discrimination practices!
Mar 23rd, 2023