Photobox Group

Dec 23rd, 2022

Sep 8th, 2022

I have placed an order on the 4th March but only part of the order arrived. I have contacted Photobox's customer service and have advised me to wait. It is 24th March now and they seem to have marked my query as resolved for some reason. I am still waiting for their reply.
Mar 12th, 2022

Ordered a canvas photo. Advised dispatch 25th Nov for 8th dec delivery - still waiting. Sent via Australia to New Zealand - why? You do realise New Zealand does actually have a direct parcel service from the uk, right? Ridiculous, wont buy from this place again.
Dec 29th, 2021

I put one star because I cant leave them empty, the experience with this company has been the worst of my life in ordering online canvas products I paid a fast delivery to get the product before Christmas because it was a gift for my husband The product never arrived so I tried to process my refund and it took me so long because the customer service is full of useless people The moral damage of dont having the Christmas gift and the money that I havent get back plus the giant headache that this issue caused me it is too much I hate them and I hope that everyone can read this review before ordering Btw I ordered on the website from Italy thinking I was ordering from a Italian company, but the company is in Uk and on the website there is no way to know this so when I sent the Italian email to the support people they told me that they cant help because they dont speak Italian The worst nightmare scams company ever
Dec 13th, 2022