Portico

From personal experience im not happy with this branch.they are disorganized,and if you are letting property from them you propably find it difficult to reach the person who actually manage the property.we knew who was the person but she left the branch without any notice of whos going to be the next manager and we where looking to find a person who can take care of our case!when i was asking to talk with the present manager they where telling me that she doesent speak through the phone but only with e mails.wich is ridiculous in case i have a problem with who im suppose to speak to?waiting a bloody mail to be seen?but when it comes about payment they will find y no matter where y hiding...once again this is my personal experience and should not effect y to choose this branch.
Apr 30th, 2023

I had a great experience finding a rental property with Portico. Despite the currently tumultuous letting context, Gergana, and the Team, were extremely helpful, transparent, and communicative throughout the whole process. Gergana was pro-active sorting out issues, picked up on things I had missed and made helpful suggestions to make the whole process and the property perfect. I have no reservations about recommending Portico, Gergana especially, to anyone seeking a well-maintained rental property and a well-managed application process.
Apr 3rd, 2023

Gergana, Emily and the staff at the Walthamstow branch have been great over the last few years. Really happy with the level of service
Apr 1st, 2023

Great customer service from Gergana. Very professional and kind. Thanks
Mar 4th, 2023

This is the second time I have used Portico, previously for a sale and this time for a tenant-finding service. I chose Portico out of my shortlist because they were the only agency that called me back after a couple of weeks to see how I was getting on with my outgoing tenant, and they were also the only agency that emailed me follow-up information about their service. Even before I instructed them, Emily stayed in contact with me but not in a 'salesy' or pushy way. She was friendly, communicative and helpful throughout the process, as was Gergana. I found the service and communication excellent and will use them again if I need to. Everything went smoothly and they are really patient at answering all your questions. Thank you all at Walthamstow Portico.
Feb 23rd, 2023