Grove Motoring Centre

AVOID! I booked a MOT with Grove Motoring Centre via the AA platform offering a pickup service. On paper it was convenient as they collect your car and drive it back to you when done but they forgot to put a stamp on my maintenance record book. Even worse they claimed when I rang them back that it wasn't in the glove compartment - that is the only thing in there!!! I emptied the mess in the glove box so only the Nissan sleeve was in there with the record booklet! I even told the driver it was in there when he picked up the car. What made it worse is that they wouldn't apologize and the manager/owner was frankly a bit rude. I called twice in a week as I didn't see any driver stopping by for my stamp as requested to fix their mistake. In the end he asked me to come to them for the stamp as they wouldn't have a driver in my area any time soon. It defeats the purpose of having your car picked, doesn't it? Anyway I went to get my stamp so WASTE OF TIME AN ENERGY and still no apology!
Apr 21st, 2023

Great local garage. Will use them again if needed.. recommended.
Jan 17th, 2023

AVOID at all costs! Incompetent! After 4.5 hours wait they said my car didn't pass the MOT because the back part of my mirror cover is missing "and it is likely to cause injury when grazed or contacted" LOL - see pictures, I literally rubbed my arm on it in front of them to find out how exactly I can injure myself with this... Still haven't found the answer! If you have any ideas please do not hesitate to comment below ;) UPDATE: DVLA paid them a visit and revoked the outcome and I got a refund from the AA.
Nov 23rd, 2022

Used for an MOT via the AA service. Car was looked at quickly and the price of the repairs were very reasonable. Furthmore they provide a lot of the MOT test data print outs that other garages tend to keep to themselves.
Oct 28th, 2022

I booked my mot by AAsmartcare to this garage, I was scammed by Grove motoring I was told to wait outside in the rain for over an hour, when I asked them can I wait in the waiting area they told me to have coffee somewhere and that they will call me when done. I received a failed MOT and then I was told to pay 15 cash for a light line fix. Nothing was wrong with the car and after another 1 hour waiting the staff opened and closed my bonnet without touching the light they took 15 cash and told me they dont accept card and that I should not inform the AA of this transaction. I am alarmed and distressed with this experience and they shouldnt be approved by AA. I trust AA to go to this Garage and they took the advantage of me as an AA client, they scammed me off money. It makes sense that they asked me to wait outside. Many reviews show the scamming this company has done, I am thinking of reporting them to trading standards.
Oct 11th, 2022