Carpet gallop

We had a canter track put in end of October using Carpet Gallop and I can't thank them enough. The whole experience was just brilliant and their customer service was great and they answered any questions we had. The surface has been absolutely fantastic even in the -8 conditions we had for 10 days it didn't once freeze and we were able to ride on the track any time of the day during the cold spell which was amazing when trying to keep our event horses fit! I would highly recommend Carpet Gallop.
Dec 25th, 2022

Avoid at all costs.As stated in another poor review they ask for monies upfront, so quick to take your money and thats when communication stops, then they totally ghost you, communication is appalling.This is sad as they come over really lovely people, & so helpful. Twice they let me down, costing me, due to machinery brought on site and having to extend the hire, first time they didn't bother to let me know as i had to call them, second time i got a email, but still unable to deliver. I agree with the other reviewer, Staff are well trained to deliver excuses and attitude completely changes when you cancel order due to no delivery and request refund. Still waiting for a refund, even though Mark had agreed it, but still No Refund. Don't payout without having the goods, as in the case of the other reviewer who struggled to get their refund as i am now. Such a sad situation as it doesn't have to be this way. So beware.
Oct 12th, 2022

Very happy with service,couldn't ask for better,order was ready when it was ment to be,and mark is a complete gentleman very helpful
Sep 17th, 2022

Avoid at all costs. Unfortunately they are very quick to take your money and thats when communication stops following false promises of delivery. Staff are well trained to deliver excuses and attitude completely changes when you cancel order due to no delivery dates and request refund. Still waiting for a refund!
Feb 24th, 2022

Contaminated product sold by crooks!!!!!!!!Please please please just avoid this company and save yourself thousands buying this product and thousands having to remove it. Do some serious research and see through the fake reviews.
Dec 15th, 2021