Braddon & Snow Solicitors - Hoddesdon

Definitely a very good firm to rely on.
Apr 23rd, 2023

Thank you Teresa.
May 24th, 2022

Braddon & Snow were unfortunately involved with our house purchase, from start to finish we had to continuously chase for updates and always had to prompt them to action next steps. Documentation was sent multiple times as they kept saying they did not receive anything (when read receipts state otherwise). Lastly, we was passed from person to person and never actually had a point of contact throughout the whole process!
Nov 20th, 2021

***** Absolutely do not use this firm. Alex Snow unorganised never kept me up to date on any progress, I always had to email/call him he missed a time sensitive date which again i called him for an update that's when I found out, I then had to wait a YEAR before the process could be started again, because of his admitted mistake, he was also unhelpful with my new solicitors and cost me more money in letter writing. KEEP WELL AWAY
Jun 2nd, 2021

I instructed the conveyancing team based out of the Broxbourne office to assist me in the purchase of a house, I had to call them and deal with rude and belligerent staff each time. Having gotten worried by the lack of communication I contacted their office 3 weeks later to be told they simply had no record of my file. This being despite being provided with the contact details of one of their solicitors to whom numerous packs of documentation had been sent by both the estate agent and the sellers solicitors. When I escalated this with the Operations manager (Alex) I was informed that it was my fault for not chasing sooner or responding to a voice mail (which I never received). Rather than acknowledging that they had made a mistake and looking to make steps to make amends Alex seemed happier to let himself and his negligent staff off the hook by baiting me into seeking another solicitor at the late hour. These solicitors fit the exact stereotype of nonchalant, arrogance combined with a complete lack of empathy and lashings of incompetence. My wife is 7 months pregnant and they have made what was already a tense situation extremely stressful and anxious. I really couldn't advise strongly enough to steer clear of this solicitors! They show no level of accountability and will make the process of buying a house super stressful.
Dec 29th, 2020