Top Brand Cars
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Unit 1, Essex Rd
Hoddesdon Town and Rye Park Ward, eng EN11 0AT - (199) 244-4027
Hours
Chamber Rating
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John Turner
Aug 27th, 2019 -
Tom James
Shocking garage. Purchased a 2010 Landrover Discovery for over 16,000. On route home engine management lights came on. Called the "RAC approved" garage to get help with recovery to be told there was nothing they could do. Managed to use our own AA membership to get the car recovered and sent it back to Top Brand Cars. They had the car for over 2 weeks to fix a faulty turbo valve and investigate why there was a steering judder at high speeds. Finally delivered car back to us after lots of chasing ... steering judder still present to we took to a local Landrover Specialist. They confirmed the front bushes on the car were completely shot ... something which must have been present on the car when we bought it considering we had driven it less than 500 miles (having only had it back a few days). Requested a refund for the 600 repair bill for the bushes to be completely ignored by Top Brand Cars. We've sent multiple letters of complaint, been laughed at down the phone by the owner... and still not got our money back. We are now begining a court claim. ABSOLUTE JOKE ... AVOID AT ALL COSTS.
Jun 1st, 2019 -
Cornelia James
Absolutely abysmal garage. Purchased a 2010 Landrover Discovery for over 16,000. On route home engine management lights came on. Called the "RAC approved" garage to get help with recovery to be told there was nothing they could do. Managed to use our own AA membership to get the car recovered and sent it back to Top Brand Cars. They had the car for over 2 weeks to fix a faulty turbo valve and investigate why there was a steering judder at high speeds. Finally delivered car back to us after lots of chasing ... steering judder still present to we took to a local Landrover Specialist. They confirmed the front bushes on the car were completely shot ... something which must have been present on the car when we bought it considering we had driven it less than 500 miles (having only had it back a few days). Contacted the RAC to find out why this and multiple other points were missed on their inspection to be told that they hadn't even seen the car and that actually when Top Brand Cars told us the car was RAC inspected all that meant was the dealer themselves had ticked the sheet. Requested a refund for the 600 repair bill for the bushes to be completely ignored by Top Brand Cars. We've sent multiple letters of complaint, been laughed at down the phone by the owner... and still not got our money back. We are now beggining a court claim. ABSOLUTE JOKE ... AVOID AT ALL COSTS.
May 27th, 2019 -
Ian Austin
Apr 18th, 2019 -
John Goodall
Very helpful and honest, we will be back again
Apr 16th, 2019
Contact Info
- (199) 244-4027
Questions & Answers
Q What is the phone number for Top Brand Cars?
A The phone number for Top Brand Cars is: (199) 244-4027.
Q Where is Top Brand Cars located?
A Top Brand Cars is located at Unit 1, Essex Rd, Hoddesdon Town and Rye Park Ward, eng EN11 0AT
Q What days are Top Brand Cars open?
A Top Brand Cars is open:
Saturday: 9:00 AM - 9:00 AM
Sunday: 10:00 AM - 10:00 AM
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Q How is Top Brand Cars rated?
A Top Brand Cars has a 4.6 Star Rating from 18 reviewers.
Hours
Ratings and Reviews
Top Brand Cars
Overall Rating
Overall Rating
( 18 Reviews )John Turner on Google
Tom James on Google
Shocking garage. Purchased a 2010 Landrover Discovery for over 16,000. On route home engine management lights came on. Called the "RAC approved" garage to get help with recovery to be told there was nothing they could do. Managed to use our own AA membership to get the car recovered and sent it back to Top Brand Cars. They had the car for over 2 weeks to fix a faulty turbo valve and investigate why there was a steering judder at high speeds.
Finally delivered car back to us after lots of chasing ... steering judder still present to we took to a local Landrover Specialist. They confirmed the front bushes on the car were completely shot ... something which must have been present on the car when we bought it considering we had driven it less than 500 miles (having only had it back a few days).
Requested a refund for the 600 repair bill for the bushes to be completely ignored by Top Brand Cars. We've sent multiple letters of complaint, been laughed at down the phone by the owner... and still not got our money back. We are now begining a court claim.
ABSOLUTE JOKE ... AVOID AT ALL COSTS.
Cornelia James on Google
Absolutely abysmal garage. Purchased a 2010 Landrover Discovery for over 16,000. On route home engine management lights came on. Called the "RAC approved" garage to get help with recovery to be told there was nothing they could do. Managed to use our own AA membership to get the car recovered and sent it back to Top Brand Cars. They had the car for over 2 weeks to fix a faulty turbo valve and investigate why there was a steering judder at high speeds.
Finally delivered car back to us after lots of chasing ... steering judder still present to we took to a local Landrover Specialist. They confirmed the front bushes on the car were completely shot ... something which must have been present on the car when we bought it considering we had driven it less than 500 miles (having only had it back a few days).
Contacted the RAC to find out why this and multiple other points were missed on their inspection to be told that they hadn't even seen the car and that actually when Top Brand Cars told us the car was RAC inspected all that meant was the dealer themselves had ticked the sheet.
Requested a refund for the 600 repair bill for the bushes to be completely ignored by Top Brand Cars. We've sent multiple letters of complaint, been laughed at down the phone by the owner... and still not got our money back. We are now beggining a court claim.
ABSOLUTE JOKE ... AVOID AT ALL COSTS.
Ian Austin on Google
John Goodall on Google
Very helpful and honest, we will be back again