Belmont View-Quantum Care Home

Can't wish my nan to be in a better place than Belmont View. The staff looking after her are doing a grand job and has helped her settle in since first arriving in Nov 2022. Her room overlooks the garden, which always looks splendid and seems the Carter's have had a turning point with my nan by getting her to be with the other residents from my visit today (Feb 2023) as before, she kept refusing to leave her room. Thank you
Feb 4th, 2023

I am writing this for a family member. Where do I start! My aunt had people wandering in and out of her room taking her belongings. Her glasses went missing. When we visited the care staff didnt even notice her breathing had got bad, she looked uncomfortable and in pain. She passed that night. We asked for her teeth to be put in and a change of clothes before she was taken, to be told by the funeral directors she was still in her nightdress and no teeth were put in or passed onto them. When we went back to collect her belongings again another person in her room wandering around. To top it off we were told by a family member that staff had been talking badly about another member of the family. No real care given and very unprofessional staff.
Oct 4th, 2022

My aunt went out for the day and had to wait outside for 15 minutes until someone came and answered the door Booked an appointment for my mum and dad , took them to see my aunt as she had fell out of bed , they said they would ring if any change . Dropped them off got home had to go back and pick them up as my aunt wasn't even there she was at the hospital. They need to communicate
Jul 20th, 2021

Visiting a neighbour here who was in respite. Had people wandering in and out of her room getting in her bed going through her clothes no staff around. Food not good.
Dec 26th, 2017

My mom-in-law goes for Daycare there every We'd and Friday. The staff are as caring and compassionate as you would do wish. I cannot praise them enough.
Dec 4th, 2017