Master Cars Hitchin

I bought a car from here proximally 3 months ago sold the car had been thoroughly checked MOT'd and serviced. When I test drove the car it was veering to one side. I was told that the car would have the wheel balancing done. When I picked up the car the next day, I found the steering wheel still juddering, and when I took it to to a local garage I found that as well as the brakes being within 50 miles of totally worn out there are left front wheel was buckled and and the handbrake was loose and the drivers seatbelt wasn't retracting. This has cost me hundreds, I would strongly advise NOT buying a car here, or if you do, having YOUR OWN MECHANIC check the car before buying!! PS the RAC warranty doesn't cover any of these problems.
Oct 25th, 2022

Sep 24th, 2022

Purchased a car from this garage a year ago, within a couple of days of having the car the problems started to show. I was left having to fork out towards a new gear box (even though I was on warranty), the battery completely died and I broke down so I needed a new battery, I needed a whole new suspension either side on the front of the car, I was actually told that there surprised I got around in it so well and it was extremely dangerous and hanging on by a thread (baring in mind this garage knew I had just had a baby!) They completely lied to me, they just want your money. This car has so many serious faults which I ended up paying so much for, however I fixed all it's faults with the help of other decent dealerships garages and mechanics it took me a whole year. I have now sold it on knowing it's 100% fixed and safe no thanks to this awful garage. Your very pleasant to the face when selling a car, after you couldn't care. What a shame! I wouldn't recommend this garage. Your the worst You are
Sep 22nd, 2022

Bought a car from here a few weeks ago. Great experience all around. Friendly staff, very accommodating. Great service!
Feb 23rd, 2022

Feb 8th, 2022