The White Wardrobe

An incredible, intimate boutique where you feel totally comfortable! Nicola is just a DREAM and has lots of beautiful dresses to choose from! I know from personal experience and have always recommended her and The White Wardrobe!
Apr 14th, 2023

We went to this shop with our daughter last week. Shopping for your wedding dress should be an exciting and very special experience. Sadly ours wasnt good and evoked all the wrong emotions. I have removed my more detailed review because it sparked a ping pong of comments between the shop and myself which I felt was not helpful. Our experience mirrored that of the number of other people who had a negative experience in this shop. Ill leave it there.
Apr 13th, 2023

Thank you Nicola! My experience was wonderful from start to finish. When I arrived there was a cute sign on the door with my name, which was a lovely touch. I was very short on time to find a dress and this was the second shop I went to. I had also accidentally put the wrong year on my booking and Nicola was great about it. I came prepared with photos from their website, expecting I wouldnt be able to get any of them in time but hopeful due to their ability to check live stock. After showing Nicola, she pointed them out to me in the store and checked if theyd be available in my limited time frame. She also encouraged me to look around (their beautiful selection of dresses) for anything else I may like to try and shed check those too. This was very different to the first store where I did not even get to have a look at the dresses. I felt very comfortable in this store and with Nicola compared to the previous one I had been to in Hitchin. I was able to get into and out of the dresses by myself. I didnt feel rushed through them or pressured to pick one. I was even able to try the same ones on multiple times to work out which one I liked more. I really appreciated Nicolas input, especially when it came to the colours of the dresses and which suited my skin tone best. When I had made my decision, Nicola took my measurements to see if we could get a size closest to mine. After we bought my dress I was given an adorable gift bag with some cute goodies in. Nicola kept me updated with text messages which was great for my anxiety and provided details for seamstresses. To top off an already amazing experience and customer service, she delivered my dress to me the day it came in! I cannot thank you enough Nicola, or recommend this place enough. Thank you very much!
May 3rd, 2023

There was a nice variety of dresses at the white wardrobe. I didnt find the dress of my dreams but even if I had done, I wouldnt have bought it from her. The assistant (who didnt introduce herself) was abrasive throughout to myself and my guests. She told me I was looking too early and that being there was pointless. I was told certain styles wouldnt suit me and not to try them on. When she warmed up a bit she pushed me for immediate decisions and dominated the conversation. I didnt feel that she took me seriously as a customer, so I will happily return to Morgan Davies to continue my search. I think the white wardrobe should remember that wedding dress shopping is an experience, and people are more likely spend their money when they feel they have been taken seriously and feel relaxed and welcome.
Feb 9th, 2023

After a bad experience at another shop, Nicola and the girls were so helpful and made the appointment stress-free and exciting! Lovely selection of dresses and I found the one, collection and trying it on has been really easy. Cant wait to wear it! X
Jan 14th, 2023