Barclays Bank

Barclays Bank, a place of wealth, Where dreams of growth come true. But for me, it was a place of stealth, Where my money disappeared from view. Tracy, the thief, with cunning guise, Stole my hard-earned cash, Leaving me with tears in my eyes, And a feeling of a brutal lash. The bank's security failed to protect, Leaving me feeling so alone. My trust in them now, I reject, And my anger, it has grown. Barclays Bank, a place of deceit, Where Tracy stole my wealth. Now, it's just a place I'll delete, And move on, in search of health. But my memories will always stay, Of the day my trust was shattered. Of Tracy, the thief, who got away, And Barclays Bank, where my dreams were battered.
Apr 22nd, 2023

Feb 19th, 2023

Customer service is very slow they not even deserve 1 star.
Oct 8th, 2022

Extremely slow service. There is only ever one person at the counter with such a massive queue every time I am in there. There are two registers though which could easily be used by two staff members! Especially now that all of the restrictions have been lifted from e pandemic. There are several staff members just standing around half the time. Some days there is only one person supervising the self service machines and manning the register. You wouldnt expect this from a bank this size! Its easily one of the biggest banks in the town. There have been numerous times I have spent at least 25 minutes waiting to be served in the morning! Even though it says they open at 9 most days, the doors wont actually open until at least five minutes later! I go to a smaller bank too and Im out quicker!
Mar 10th, 2022

DO NOT USE THIS BANK Customer service does not exist in this branch, counter closed at 2 o'clock in the afternoon and only one member of staff in the banking hall with very discruntled customers waiting to be served. NatWest is the bank to go to Hitchin, good service and counter open during the afternoon.
Dec 19th, 2021