Valerie Holmes Property Lawyer a trading style of PM Law Ltd

Repeatedly contacted to fulfill a commitment to refund some initial costs. They don't even have the decency to respond to emails, would be quite the different story if it was a client being asked to make payment.
Mar 18th, 2023

Not happy with service. Lost a property due to delay after delay. It seems that the various departments don't communicate with each other or myself
Feb 20th, 2023

This year, we have used Valerie Holmes for both a purchase and a sale (separately). The staff have always been helpful and prompt in their responses.
Aug 30th, 2022

First class service all the way, keeps you updated to what's going on with the sale, cannot recommend Stephanie boocock enough thanks steph for making the sale so easy and straight forward if I could give you more than the 5 stars I would
Aug 1st, 2022

Absolute worse solicitors i have ever experience. I wont name drop anyone but if you want to be ignored, be rude to and going bald before your 30s from stress then i think this firm is the right place for you. Firstly i was recommended by another firm but reading all the bad reviews i give the benefit of the doubt and still decided to give them a go but they do say its always good to experience things for yourself and omg was i in for the ride of my life! I would honestly say if and when i decide to buy or sell a house and i see valeries holmes property lawyer on any document/file ill tell seller or buyer to change or ill just pull out of the sale. Half of what is shown below is not half as bad compare to what i wont mention. 7 months of absolute rubbishes excuses,lies,rude behaviour,delays etc not responding to emails going on annual leave and dont have the courtesy to at-least inform their clients having a go at me because i was right lost a good deal of a mortgage offer and as a result had to pay 999 for a new mortgage offer because they took 7 months to complete blame the seller and their solicitor for delaying when he/she doesn't reply when asking for an update they do not answer the phone or when the secretary does he/she informs you that either they on another line or they not in the office(i fail to understand how someone who informs you of their working hrs on their email)is never ever in the office. Or he/she will say let me check if they are in today. Now Surely that office isnt the westminister abbey so u wont know if they are in or not. spoke to my solicitor 6 times in 7 months (secretary went on to say they dont like speaking on the phone as they rather email) Never heard something so comical in my life, if so then whats the sense in having a landline 1st time i spoke to my solicitor was to introduce him/herself 2nd was to pay fees 3rd was to have a go at me because what i was saying was right 4th was to lie on the phone (saying we can complete on a certain date) but when i asked for that in writing,she responded that he/she will email me,never did and went on to say he/she never said that, its the vendor pushing for that date 5th was to inform me of the balance needed to pay 6th was when the keys was available for collection And further more i went through 7 months of hell and didnt even received a courtesy email congratulating me on purchasing my new property nor even a thank you for choosing them. Absolutely gutted. Lol But safe to say it will be the first an the last ill be choosing them. I wouldn't wish this on my worse enemy. They should count their blessings that google reviews starts from 1 star. Just do not want anyone to make the same MISTAKE i did.
Apr 3rd, 2023