Well Hindley - Ladies Lane MC

Unfortunately in recent months the queues are shocking , the waiting area is filthy , the floors & front desk clearly never get cleaned, the shelves are a mess. You'd think this would be a priority after an alleged pandemic. Understaffed, no assertiveness. When queuing, all I hear are the moans of people infront who are also having problems such as items out of stock or their " system" being blamed for items not coming through. They need more effective communication with the Drs next door. Took me 4 attempts in 2 weeks to get my prescription as the queues were ridiculous. As a manager when you see this, you need to have a meeting & employ further staff & put contingencies in place for peak times of illness ie winter! Whoever runs this place has no common sense & should read these reviews & improve if they care. The 1 star is for most of the staff who are polite & friendly especially the young american girl.
Jan 6th, 2023

It's an absolute disgrace of a pharmacy. My prescriptions constantly have an item missing even though I order in plenty of time. This has been going on for years. Once my latest prescription has been completed I won't be using them again.
Mar 20th, 2023

Would even give them 1 star. This use to be a great pharmacy but recently have gone downhill. Last week waited 30 + mins in a queue then I walked out. Today (Monday) I went in to get my prescription which was sent to them on Saturday (by the out of hours doctors) they said I have to wait approx an hour as they are very busy. Ive not taken this pharmacy off my list and will be getting paper prescription so I can use any pharmacy even though this is next door to my GP.
Feb 24th, 2023

Absolute disgrace of a pharmacy recently, always using the excuse of being under staffed which is utter nonsense. The only difference is the new bearded arrogant manager, the non existent phone line, lack of empathy and massive queues because they cant get a single prescription right. This pharmacy is putting lives at risk and needs investigating.
Jan 21st, 2023

Been twice now to pick up a much needed prescription and queues all around shop so had to leave without it!!!
Jan 13th, 2023