We Buy Touring Caravans

i had to cancel the first pick up due to unforseen circumsdtances but they were very very good about and the deal was done today . money arrived in minutes prior to being towed away , a very professional company from the admin through to the pick up . nice to deal with proper prfessionals
Feb 16th, 2023

Great experience. Very straightforward. WBTC's Danny (professional throughout) provided valuation, we accepted. Danny arranged for collection. Representative arrived to collect at the time (actually slightly early) and date arranged, called when he was 3/4 an hour away. After inspection representative called Danny to confirm all ok and payment was them made immediately to our account. Professional, pleasant, easy experience.
May 4th, 2023

Did the deal with Danny over the phone during a very pleasant and gentlemanly conversation during which I offered to send pictures of my caravan and the report form the last service, done a month previously. Danny said he didnt need to see them. The deal was done and Danny emailed the agreement which I accepted. So far so good When Ashley turned up to collect my van he examined it thoroughly and said he had found damp and that they would have to reduce their offer by 300 to repair the problem. Ashley spoke to Danny who rang me and confirmed what Ashely had said. Fortunately my service engineer, who was on site, discussed the matter with Ashely and then advised me that they were just using the damp to justify reducing their offer. I spoke to Danny who attempted to rationalise the 300 'reduction' but when I held firm, he agreed to the original price .. so the damp cannot have been such a problem after all??? meanwhile Ashley was busy hitching up my van .. indication that they would be buying the van come what may? What I gleaned from the conversation with Danny and Ashley was that this try-on was just their normal practice and that it often worked!!?. I'm 76 so presumably with people of around my age this tactic does work. Im happy to have sold my van and am happy with the eventual deal .. but not very happy about the way it was done in the end. Old folk .. and not so old folk .. watch out.
May 2nd, 2023

Yesterday I completed the transaction of the sale of my caravan. From start to finish the flow of the transaction was superb. Everyone I talked to or contacted were efficient in every respect. Any questions I asked whether by phone or email replies were fast and informative. The inspection on the day was easy, again persons involved were on time and very courteous. As soon as the inspection was completed and reported back I gave my bank details across and literally within 10 mins the money was in my account! A very efficient transaction done with staff who are a credit to the company. Thank you to everyone.
Apr 18th, 2023

We both would like to thank WBTC for providing a highly professional service, clearly with an exemplary proven track record. Throughout the whole process, WBTC demonstrated an excellent customer service manner, especially when providing the personal touch. Both Danny and Lewis are to be congratulated on their respective roles, we would highly recommend WBTC for anyone considering selling their vans using this process. Thank you once again WBTC, keep up the good work, Bravo Zulu as the armed forces would say. S. Dando
Mar 9th, 2023