mydentist, Clarendon Road, Hinckley

Very rude and unprofessional receptionist, its not the first time that they made the wrong appointment with the wrong doctor. Its always this old lady with the short hair thats very rude. The people working there excluding doctors, having mental problems, they doesnt care about patients and this practice that theyre working in, thats why theyre making too many mistakes, I decided to stop using this practice.
May 1st, 2023

avoid this place, very rude and disrespectful staff.
Apr 30th, 2023

Apr 24th, 2023

My daughter is autistic, with demand avoidant traits and sensory processing issues. An appointment with the dentist is therefore a hugely anxious time for her. My daughter needed an emergency appointment and was seen by Dr Jelena Mihailova and dental nurse Evie. They were both absolutely amazing. From the outset they were warm, welcoming and non-judgmental. They took the time to understand my daughters needs and fears, and structured the treatment in a way my daughter could cope with (which is nothing short of miraculous). Before the treatment commenced they talked her through the procedure, explaining what they were going to do and what tools they would be using - calling them busy bee 1, busy bee 2 etc and showing her what each tool did. During the treatment itself, they told my daughter what they were doing at each stage and were constantly checking that she was okay and giving reassurance. Their knowledge and empathy are second to none. I cannot recommend Jelena and Evie highly enough, they have changed my daughters perception of the dentist and I will be forever grateful for that.
Apr 22nd, 2023

I would never go near them again. Rude, rip off merchant's, with an unhelpful attitude. Querry their behaviour, and they shout at you to get out. Unbelievable
Apr 10th, 2023