Kinleigh Folkard & Hayward Block Management

I gave them the benefit of the doubt since 2020. Now I'm not happy with them at all. No one in our development likes or trusts them anymore. What a shame that they take their responsibilities for so many professional people as such a joke. They should be ashamed. I've highlighted the issue with our local MP, who has since contacted them for action. There is potential for legal action to follow. No transparency, putting residents in financial difficulty with sudden charges for no reason, no responses, no AGM, no maintenance of our boilers. No responsibility taken. Rising service charge, exhaustion of our financial buffers in the service charge. Building insurance way above market rates. Truly horrible. Burning money at this place.
May 3rd, 2023

Avoid avoid avoid...they are terrible and you can't possibly find anyone worse We have had KFH managing my block since I moved there in 2019. Their service started badly, and has deteriorated to the point where there is zero trust with them. Charges with no explanations, get annoyed when asked questions by the leaseholders and no response to complaints made to senior management. Senior management even made the mistake of replying to a complaint saying "don't worry, this won't go anywhere" thinking they were forwarding the message to the individual the complaint was made about. A joke of a company who firmly believe they don't have to answer to anyone and can charge what they like.
Apr 5th, 2023

Good service from Michelle Man, Account manager
Mar 21st, 2023

Rochina Silvera has worked with Belvedere Court for quite some time now. She has always been extremely friendly, helpful and a pleasure to deal with. Rochina has, unfailingly, responded in good time and with great efficiency to the issues I have raised with her; she is very conscientious and her attitude to solving problems - sometimes when great diplomacy is required with owners/tenants - is excellent. She has been and is a great asset to KFH. With many problems and much complicated work to be achieved at Belvedere Court in the months ahead, it is reassuring to know that Rochina will be there, committed, as always, in helping to find the best solutions, for the benefit of all, along the way. Thank you very much.
Aug 10th, 2022

I would steer clear, I will never purchase a property that is managed by KFH have caused nothing but delays in the sale of my property going weeks without responding to solicitor enquires. if I could of given this 0 stars I would of
Jul 13th, 2022