The Good Earth Express
Hours
Chamber Rating
-
S Ghosal
Apr 25th, 2023 -
Matt Hobbs
Feb 21st, 2023 -
D T
Dec 3rd, 2022 -
SIN TUNG YEUNG
Dec 2nd, 2022 -
Dinar Somji
Dec 2nd, 2022
Contact Info
- (208) 944-8883
Questions & Answers
Q What is the phone number for The Good Earth Express?
A The phone number for The Good Earth Express is: (208) 944-8883.
Q Where is The Good Earth Express located?
A The Good Earth Express is located at 81 Ridgway, Hillside, eng SW19 4ST
Q What is the internet address for The Good Earth Express?
A The website (URL) for The Good Earth Express is: http://www.goodearthgroup.co.uk/
Q What days are The Good Earth Express open?
A The Good Earth Express is open:
Sunday: 5:30 PM - 5:30 PM
Monday: 5:30 PM - 10:30 PM
Tuesday: 5:30 PM - 10:30 PM
Wednesday: 5:30 PM - 5:30 PM
Thursday: 5:30 PM - 5:30 PM
Friday: 5:30 PM - 5:30 PM
Saturday: 5:30 PM - 5:30 PM
Q How is The Good Earth Express rated?
A The Good Earth Express has a 3.7 Star Rating from 87 reviewers.
Hours
Ratings and Reviews
The Good Earth Express
Overall Rating
Overall Rating
( 87 Reviews )
S Ghosal on Google
Matt Hobbs on Google
D T on Google
SIN TUNG YEUNG on Google
Dinar Somji on Google
I called to make a complaint about the meal, especially the Kung Po Prawns and Chicken in Black Bean Sauce. I was told the manager would call me back as they were busy. During this time, I did not eat meal. 20 minutes later, I called back as I hadnt heard back and was told that the manager is still busy and she will call back.
I received a call back about 5 minutes later from May, who said she was the manager. She did not apologise, but explained that all the sauces are made centrally and that this was their practice for the take away branches. I explained that i had ordered many times but this time, it was substandard. May insisted that this was the way the food was cooked, but perhaps the chef added too much sauce, causing the dish to taste sweeter and making it flavourless. There was still no apology.
However, May stated next that each order was made freshly as it was received. I had to challenge this, because I live 5km, a 10-minute drive away from their location. I placed the order at 20:41, when I was told that the order would arrive in 45 mins to 1 hour. My order was delivered at 21:00!! I cannot accept that the meal was made fresh to order, as it is impossible (according to May) for them to cook my order in less than 10 minutes!! So, if I placed the order and it was delivered in less than 20 minutes that means that the order was pre-made. That is what explains the lack of quality! For a dish that costs 14.60, it is not acceptable.
In retrospect, I should have ordered Dominos pizza, because there is no lying about the food and there is consistency!
