Samuel Miles

I made an enquiry for a rental property. I received a telephone call to book an appointment. This was scheduled and confirmed. I arrived 10 minutes early and when the agent didnt show at the appointed time, I telephoned the mobile number I had received the text on and on the office telephone number, no answer and I left messages on both. I received a text message 20 minutes later to say that sorry, but they had forgotten to advise me that the appointment had been cancelled. My partner had driven from Birmingham specifically for this viewing. The landlord has lost potential rental income, the agent has lost commission and management fees and Samuel Miles has lost a recommendation.
Dec 28th, 2022

Having phoned 3 times requesting a viewing of a Highworth rental property, I rang again today, agent apologised as yesterday was a busy day. Asking when Id like to view, baring in mind others are viewing tomorrow, I explained that I was off work yesterday and today, which had been discussed last Friday was also ignored. Blas response.
May 31st, 2022

Apr 22nd, 2021

Positive: Professionalism, Quality, Responsiveness, Value
Jan 7th, 2021

Stay away from this company if you're renting! We moved out of a property and they accused us of leaving the property untidy (when we spent hours cleaning it) and wanted to charge us almost half of our deposit just to fix general wear and tear. I've been told that they did it to every tenant that had lived there!
Jun 2nd, 2020