The Bridgnorth Bus & Coach Company

We used these for a journey to and from Luton airport for our wedding week. Overall shocking experience. Turned up half an hour late at 3:00am instead of 2:30. The driver was then falling asleep at the wheel and swerving across the lanes of the motorway (we have video evidence of this) there also wasnt enough room for our suitcases even though we told them we all had a case each so two of our friends had to get the train! After an awful drive to the airport we requested a different driver and a larger bus for the way home but we were ignored. Since this weve been in contact to complain and they have tried to fob us off and blame that our booking was passed onto a sister company. Weve also had nothing near to an apology but instead said they will sue us for defamation if we leave a bad review! Il get a lift delboys Reliant next time. Dont waste youre time and money.
Oct 20th, 2022

Feb 7th, 2023

Dec 3rd, 2022

Jun 23rd, 2022

This company was booked for a wedding for a wedding transfer to Davenport house from Bridgnorth. Cue the morning of the wedding, and they don't show up. Car transfers had to be performed and the wedding itself was heavily delayed. 1 communication (of multiple correspondences) had the incorrect date, and so the bus showed up 1 week early, found no one at the agreed drop off point, and then didn't communicate with the booking party to confirm something was amiss. If booking with this party, confirm the day before the arranged transfer that everything will go ahead as planned.
Jun 16th, 2022