DHL Parcel UK Exeter

Driver failed to attempt delivery in the time frame. Instead marked as can't locate address from 5.6 miles away in a Morrisons car park 3 hours after delivery window. When speak to customer services they confirm address was right. Managed to get out of them the driver was just being lazy wanted a half day. Sounds about right parcel was needed first thing tomorrow morning.
Apr 11th, 2023

Never have any problems
Mar 24th, 2023

zero stars. No one at home all days so I wanted collect my parcel from service point in Exeter ( is shop open up to 22). First day I got email that parcel is out for delivery,all day with courier and parcel back to depot. Saturday the same situation. Notice is that courier was unable to find address. This is servis point set by DHL. Ridiculous. I don't live in Exeter so if on Monday parcel get there I have to go 25 miles to collect it. Today is Monday and still no information that my parcel is ready to collection. There isn't number to speak real people about it. DHL stop reply the same message to all. I sent query and email today to DHL and parcel is still at depot.
Mar 9th, 2023

Don't allow you to collect a parcel that is at the depot. Always take 20/30 minutes to get your parcel even when they do have it there. Absolute joke of a place, will need to actively avoid anyone who uses DHL as a carrier, they make it so difficult and place so many unnecessary hoops in the way of you getting your ordered items. This company is not fit to operate in 2023.
Feb 2nd, 2023

They found our parcels in a reasonable time frame.
Jan 31st, 2023