Catherine Doggy Care

Positive: Professionalism, Quality, Reliability, Responsiveness, Value
Nov 29th, 2020

Had been using this daycare since beginning of June and In the beginning had a good first impression, then after we had picked our dog up one night, we had been told he had been knocked over twice by two different dogs ( and being aloud to jump out a van, when hes had major ops in both his back legs)this then led to an injury to our dog where he was unable to walk for the next 3 days. then due to our dog and his injury he was advised by the vet to stay at home and be kept an eye on, to which we advised Catherine. then a few hours after received a text terminating our dogs day care for good and being told he needs to be in a quieter environment, not only do we feel upset we are angry our dog is being turned away because his leg issues are becoming a problem for her, it sounds like she will only accomodate for fit and healthy dogs who dont need much care, very unprofessional and wont be using catherine's services again
Nov 30th, 2018