Zara

This Zara outlet is a disgrace. On a Saturday afternoon they had one person on the till while others who worked there aimlessly wandered around holding a clothes hanger or a couple of items of clothing. I asked a member of staff if they could jump on a till as the queue was very long and people were abandoning their clothes and walking away. She didnt even respond and plodded indolently on her way like some malfunctioning automaton. The range of clothes was narrow and poorly laid out. Service was non existent. I would recommend lovers of Zara to avoid this pitiful embarrassment of a store and a stain on the Zara brand.
Apr 14th, 2023

Long queues, only one person on till she had to radio a supervisor/manager to get authorisation for customer she was dealing with, he came authorised then just walked away, the long queue didnt bother him! Terrible customer service
Feb 6th, 2023

The manager in this store is so rude tutting and rolling her eyes and just being so rude! Its not right someone should be able to manage a store when they make people feel really uncomfortable and treated awfully if Zara had any decency for its customers they would not allow such people to be employees
Feb 2nd, 2023

Absolutely shocked at todays service. Im a loyal customer who will no longer be shopping in High Wycombe store. I had an online return and the tag came off. I knew I had the tag but it must have come off in the bag. Shortly after discovered it at the bottom of my shopping bag from another store. The sales cashier and store manager were extremely rude and accused me of washing them because they smell nice. I have had them for few days sat in my hall way of which no doubt probs had the scent fall on them from my air fresheners. They do not fit me so definitely not worn. Im disgusted with being treated like this and I will not be going back!
Dec 6th, 2022

Really long queues at checkout
Jul 26th, 2022