Treatz Dessert Parlour High Wycombe

Have been a few times to Treatz and on the whole has been okay. I mean, what can exactly go wrong with Ice Cream and generally sugared items. Unfortunately rudeness from staff and contempt for customers is something I feel needs mentioning. Went in the other day and the staff seemed less than enthusiastic to see us. Pretty much lounging around the place. Ordered desserts and drinks only for drinks to be taken down wrong resulting in overcharging. Once aware highlighted the fact only to be told "Ive already made it". Several shoulder shrugs and huffs and puffs later stated okay I'll give you back the difference. Pressed a buttons on card machine and refund sorted. Have since checked bank and no money returned. Honest mistake or just getting a dig in? Who knows. Then made a mistake with the large Sundaes ordered. Cream on instead if Ice Cream. Took the wrong orders back, scraped off the cream and splurged ice cream on. I would have imagined in some places they would have been made again.. short cuts no surprise. Ice cream fine but if you would like courteous staff, professionalism just nicking of your money, maybe avoid Treatz. 2 stars for nice Ice Cream!
May 1st, 2023

Nice
Apr 30th, 2023

I visited during Eid. Despite it being a busy time, my friends and I were able to secure a booth right away, which was great. The service was prompt, and our orders were taken without any delay. We indulged in some delicious and piping hot desserts, which were simply enjoyable. To top it off, we had a refreshing mint tea that complemented the sweet treats perfectly. Overall, it was a great experience, and I would highly recommend Treatz High Wycombe to anyone looking for a delightful dessert experience.
Apr 22nd, 2023

Pure sugar rush. Not complaining though
Apr 17th, 2023

Apr 14th, 2023