Your Coop Food

Simple grocery store with easy access to get what you need.
Apr 23rd, 2023

Jul 27th, 2022

Possibly the worst customer service Ive ever experienced ( tobacco counter) I visited the park parade store on Saturday 2nd July because whilst at work my electronic cigarette had failed and this is the only shop in the immediate area which sells tobacco products, was greeted by a extremely unhappy counter assistant who treated me with absolute contempt for wanting to purchase a vape, after begrudgingly allowing me to see one of the shops missed matched selection of vaping products I was sold a kit, which turned out to be a shell for one brand & a pod for another incompatible brand, no please, no thank you, no offer of receipt so I left, opened it up and discovered this outside, so returned to the shop to try and swap it for something that would work, on returning her attitude had worsened how do you expect me to know, I dont smoke! with a sour face is not how you speak to a customer, a manager came and swapped the items, the original assistant was at the other end of the counter repeatedly saying, shes soo rude, soo rude, rude woman whilst he was serving me, he refunded me and re charged for the new kit, but had given me a extra kit without charging which I returned to him, he was very flustered and had just made a error, the original assistant was still muttering under her breath and then just walked off, the manager said (Ill speak to her) so had at least acknowledged her lack of customer service and unprofessional attitude. The final kit I bought does not work at all, its completely dead & I suspect very old outdated stock, upshot is, Ive been charged over 20 for something completely useless and endured x3 rounds of this awful woman into the bargain, absolute waste of my time & money, then still had to drive to the garage to purchase a vape ( good selection & happy staff so it took 2mins there ) Co-Op Hazlemere, you really need to update your stock & immediately remove anti smoking staff from your tobacco counter!! I work a 2min walk away, but will never ever use this shop again for anything.
Jul 20th, 2022

Mar 25th, 2022

Handy local
Dec 20th, 2021