Carnexions Motor Company Ltd

Although I didn't purchase a car, I really appreciated the time Ross gave me, fantastic customer service. I can see why there are so many good reviews on here.
Apr 18th, 2023

I recently had the pleasure of dealing with Ross at Carnextions to buy a car, and I couldn't be happier with the experience. Ross was incredibly knowledgeable and experienced, and he made the process of buying a car stress-free and enjoyable. He listened to my needs and preferences. Throughout the entire process, Ross was responsive, communicative, and professional. I highly recommend Carnextions to anyone looking to buy a used car. The service was top-notch, cars are all in great condition for used cars and I couldn't have asked for a better experience. Thank you, Ross, for all your help! I will miss my GT86 dearly! but looking forward to driving my S3
Mar 5th, 2023

Today I picked up a fantastic little Honda Jazz from Carnexions. This is now the third car I have bought from them over the years and I have recommended them to several of my friends because of their trustworthiness. As always, the owner was professional. friendly and incredibly helpful - he even picked me up from the train station to take me to his showroom! The car was in mint condition and came with a full service history at an excellent price. I am absolutely delighted with yet another solid purchase and cannot recommend this company highly enough.
Jan 18th, 2023

Jan 11th, 2023

Thought we had a great experience driving 300 miles to collect a car that we thought was perfect. The car would normally be if it hadn't just cost me. A good guy I thought but when it came to the crunch not so much. It is my wife's car, she drives it and is not mechanically minded. Drives the car 2 miles to work and 2 back. No more than 30mph on local roads. This caused the battery light to say low charge, this took 3 months. When I then drove it to work to give it a good drive I find the wheel is shuddering and pulling to the left. After a check up in kwikfit who thought it was buckled alloys I booked into a wheel specialist who took them off. Not the alloys, in turns out the tyres were 6 and 5 years old and through potentially sitting in forecourts or standing around has caused all 4 to be oval shaped. He changed all 4 at a middle range cost of 280 and now it drives perfect, in my eyes. After speaking to the garage, he won't accept this, won't accept the professional.opinion, any photos as proof and offered approx 30% back. Out of principle I did not accept. He refuses to accept the car was sold with the oval alloys, but we could not have caused that to happen, using the ONLY 1 month warranty as an excuse. That I did not know but of course 1 month warranty means they do not trust what they are selling to not have issues after 1 months then. I don't want a goodwill gesture I want you to take ownership for costs I shouldn't have to pay, and you won't do that. This is not a company I would go back to or buy from now, so be warned if you are not mechanically savey you will get nothing after 1 month when it comes to taking responsibility. I wish I didn't have to this but this is why people worry about buying cars and we travelled 300 miles to get this to find you sold us a car with oval tyres which we can prove from a specialist. I am so annoyed about this and the lack of acceptance.
Jan 31st, 2023