Fresh Dental Care

Marcus is always willing to go the extra mile to help with dental problems however complicated and has made time to see me when he was fully booked as I had a dental emergency
Apr 10th, 2023

As always, friendly and professional. I have been a patient of Marcus's for thirty two years, and I suspect I have had to have more dental treatment than most. Marcus, from the very early years of my time as one of his patients, has filled me with confidence and I cannot speak highly enough of the care I have received. Everything is done by all staff to make the whole experience of visiting the dentist and hygienist as comfortable and pleasant an experience as possible. Marcus knows his patients well, and, in a very real sense, treats the whole person.
Mar 29th, 2023

Impeccably professional staff, very thorough and clear with explanations
Feb 18th, 2023

I joined this practice many years ago when it first opened. Its a pleasure to be treated by Marcus and Amber but in terms of value for money etc its bordering on ridiculous. The main issues are; Cancelling of appointments either for dentistry or Hygiene at short notice, and the costs keep going up to the point of it feels like the patient is be ripped off. Ive even been sent back to my car and told to wait as the staff use the waiting room as a lunch room. Also, appointments run up to 20 mins behind sometimes and for those of us who have work and busy schedules whats the point of an appointment if its never at that time. To clarify, this is a great dentists office where Marcus and Amber are very proficient but with costs and other little issues its putting a damper on things.
Apr 19th, 2023

i was a bit nervous as i hadn't been to any dentist in a while, but this place was recommended to me by a person petrified of the dentist. And they were lovely. I was seen by lydia who couldn't have been more patient with me and explained everything that she was about to do. Everyone i spoke to was really friendly and put me at my ease and made the experience as pleasant as going to the dentist could be this is a post approx 4 months after the above. First of all I want to reiterate all of the previous review. Since my words above i have had some pretty major work done which i could not be more pleased with. My dentist Lydia and her team are friendly, patient and caring. For a nervous patient like myself, having people like this there when you walk into the surgery is vital and this practice is first rate. So why have i knocked a star off? Ok,. So for the latest work i had done (which, i must state again, is superb), i was quoted a price which i was happy with and was told i could pay in two parts; half then and the rest when the work was finished (which was this monday 3rd June). Fair enough. So i went to pay the first half of the bill and was asked for more than half, which i paid as i assumed there would be less to pay at the end of the treatment. When my treatment was complete, my swollen lips and i went to reception to pay the final part of the bill and was asked for an amount that would have made the final total over 1,000 more than i was quoted. I'd had the foresight to bring the original quote and the receipt for what i had already paid with me and questioned what i was being charged. After a quick consultation i was charged an amount i was expecting to pay and all was well. Now i am hoping that this situation was a one off, but my point is if it's not then the surgery needs to have an improved liason between dentist and the lady taking payment to avoid this kind of thing. In the future i will be taking receipts with me just in case because in spite of the above tale, this surgery does excellent first rate work and they are the dentists for me. Peace. i hate going to the dentist but if you do have to go then i recommend fresh dental. a friendly, efficient team and i am very pleased with the work i have had done. my dentist is lydia and she is awesome. Hello again. I have now begun seeing the hygenist, Amber, who in keeping with everyone else at this practice is wonderful. Everything at this place is first rate from the regular reminders when you have an appointment coming up, the fresh apples and cucumber water in reception, to the lovely Charlotte who greets you when you walk in the door and of course the top notch treatment you receive when you are in the chair. This is a private practice, so be aware it may not be the cheapest , but i must reiterate, this dentist is superb and in my view, worth every penny. Howdy. I don't have much to add to the above. I am very pleased with my treatment at this practice. Lydia and Amber (dentist and hygenist respectively) are the law as far as i'm concerned and have given me my smile back Evening Like any civilised person, I would live in a world where dental treatment was not required. So while we wait for that day to arrive, if you are looking for a first class dental surgery, I heartily recommend Fresh Dental. Very friendly people and their work is top notch 10.03.2023 see all of the above for relevant praise and satisfaction
Mar 7th, 2023