UK Mail

Critical: Professionalism, Quality, Responsiveness
May 17th, 2020

absolutely terrible service
May 1st, 2020

Jan 31st, 2020

This is by far the worst courier service I have ever known, I was informed by email that my delivery would be arriving fri 24th jan to which I was home all day,checked tracking history after the expected delivery time,to see that it had been taken back to depot,when I clicked on the map to see the event the incompetent driver had gone to a totally different address,&stated no access no contact. I then rearranged delivery for mon 27th jan to which again exactly the same thing happened tried delivering to the wrong address. I'm not being funny but how hard is it to deliver to the correct address. So as it stands at the moment I still have no delivery,you are unable to speak to anyone,you phone DHL they put you through that just hangs up on you. Do not use this service the worst by far .....avoid avoid avoid!!!!!!
Jan 25th, 2020

Rubbish courier The driver was due to deliver a parcel for our company and each time he claims either nobody was available to sign for or the door was closed so he could not get in The customer service are just totally incompetent and very unhelpful , they even refused to call the driver to give him instructions as he was clearly at the wrong address and they claimed that they were not allowed to help as my name was not on the parcel although I had the tracking number Totally unheard of - rubbish is the word -Do not use
May 30th, 2019