JK Maldon Taxi

JK Maldon Taxi

Chamber Rating

4.3 - (28 reviews)
21
2
1
1
3
Read Our 28 Reviews

Chamber Rating

4.3 - (28 reviews)
21
2
1
1
3
  • Dan Gooding

    Great comms great service
    Feb 11th, 2023

  • Jahid Khan

    In regards to a previous review written by Deborah Mitchell, This customer had booked us and the taxi arrived 5 minutes earlier, however they had booked 2 other taxis from different companies. So there were 3 different taxi companies outside, trying to collect one person. This customer went with the first taxi that arrived, and left the other two taxis waiting, unknown to us that she had gone with someone else. We had called her, explaining why she had booked so many companies for one person (she has every right to go with whatever firm, however it is common decency to cancel the taxi or let us know). She tells us that we are late, which is not true because we arrived 5 mins earlier, and I have records to prove this. Later on, this customers mother called us, shouting that we were late and so she cancelled us, which is not true because if she DID cancel the taxi, we would not have been waiting at the house for so long. As we mentioned, she called 3 taxi firms, she probably cancelled one of them, but she did NOT cancel with us. We asked her lots of questions and she kept avoiding them. It is frustrating for customers to be wasting our time and petrol money, and the tone she used so we had no choice but to ban her. Because of the ban, this is why she left this review.
    Apr 11th, 2023

  • Deborah Mitchell

    I'd leave zero stars if I could. My daughter had booked this firm to take her to an interview (she has been unemployed for about a year, so it was a big thing). He rang her after his due time & said he would be 20 or so minutes late. She was panicking, so I rushed home. 20 mins later, when I was at the end of the rd , I told her to cancel it (she was now already late for her interview). She tried but couldn't get through. While on the way, he called (with an extremely bad line) to say he was outside the house, she tried to explain she'd tried calling. Well, he started shouting & screeching at her, she & I were mortified. I couldn't believe the way he spoke to her. Shouting, I'm here, I'm here, she continued to try & explain but he continued shouting at her & not letting her get a word in, and ending shouting at the top of his voice, don't ever call my cab company again. Poor girl was shaking & a wreck. Thanks mate for, A, making her 15 mins late for a long awaited interview & B, upsetting her so much she was not in a good frame of mind for it. I rang him back as I was disgusted by the way he spoke to my daughter, & tried to explain (again with an extremely bad line)she had an interview, & that he had made her late, so I had to rush home for her but he wouldn't let me speak & began his rant at me. I told him he was a disgusting man & hung up. He then rang me back shouting hysterically at me, so I told him not to shout at me & hung up again. I definitely would not reccomend this firm, very arrogant, rude, uncontrollable anger issues & completely unconcerned about his customers needs for booking a cab. STAY AWAY
    Apr 10th, 2023

  • Fahmida Haque


    Apr 9th, 2023

  • Fareeha Hoque

    Amazing every time. Unfortunately people love to discredit good service. JK is the most reliable of them all!!
    Apr 8th, 2023

Read Our 28 Reviews

About
JK Maldon Taxi

JK Maldon Taxi is located at Everest Way in Heybridge West Ward, England CM9 4TX. JK Maldon Taxi can be contacted via phone at (785) 264-3708 for pricing, hours and directions.

Contact Info

  •   (785) 264-3708

Questions & Answers

Q What is the phone number for JK Maldon Taxi?

A The phone number for JK Maldon Taxi is: (785) 264-3708.


Q Where is JK Maldon Taxi located?

A JK Maldon Taxi is located at Everest Way, Heybridge West Ward, eng CM9 4TX


Q How is JK Maldon Taxi rated?

A JK Maldon Taxi has a 4.3 Star Rating from 28 reviewers.

Ratings and Reviews
JK Maldon Taxi

Overall Rating

Overall Rating
( 28 Reviews )
21
2
1
1
3
Write a Review

Jahid Khan on Google

image In regards to a previous review written by Deborah Mitchell,
This customer had booked us and the taxi arrived 5 minutes earlier, however they had booked 2 other taxis from different companies. So there were 3 different taxi companies outside, trying to collect one person. This customer went with the first taxi that arrived, and left the other two taxis waiting, unknown to us that she had gone with someone else. We had called her, explaining why she had booked so many companies for one person (she has every right to go with whatever firm, however it is common decency to cancel the taxi or let us know). She tells us that we are late, which is not true because we arrived 5 mins earlier, and I have records to prove this.
Later on, this customers mother called us, shouting that we were late and so she cancelled us, which is not true because if she DID cancel the taxi, we would not have been waiting at the house for so long. As we mentioned, she called 3 taxi firms, she probably cancelled one of them, but she did NOT cancel with us. We asked her lots of questions and she kept avoiding them.
It is frustrating for customers to be wasting our time and petrol money, and the tone she used so we had no choice but to ban her. Because of the ban, this is why she left this review.


Deborah Mitchell on Google

image I'd leave zero stars if I could. My daughter had booked this firm to take her to an interview (she has been unemployed for about a year, so it was a big thing). He rang her after his due time & said he would be 20 or so minutes late. She was panicking, so I rushed home. 20 mins later, when I was at the end of the rd , I told her to cancel it (she was now already late for her interview). She tried but couldn't get through. While on the way, he called (with an extremely bad line) to say he was outside the house, she tried to explain she'd tried calling. Well, he started shouting & screeching at her, she & I were mortified. I couldn't believe the way he spoke to her. Shouting, I'm here, I'm here, she continued to try & explain but he continued shouting at her & not letting her get a word in, and ending shouting at the top of his voice, don't ever call my cab company again. Poor girl was shaking & a wreck. Thanks mate for, A, making her 15 mins late for a long awaited interview & B, upsetting her so much she was not in a good frame of mind for it.
I rang him back as I was disgusted by the way he spoke to my daughter, & tried to explain (again with an extremely bad line)she had an interview, & that he had made her late, so I had to rush home for her but he wouldn't let me speak & began his rant at me. I told him he was a disgusting man & hung up. He then rang me back shouting hysterically at me, so I told him not to shout at me & hung up again. I definitely would not reccomend this firm, very arrogant, rude, uncontrollable anger issues & completely unconcerned about his customers needs for booking a cab. STAY AWAY


Fahmida Haque on Google

image


Fareeha Hoque on Google

image Amazing every time. Unfortunately people love to discredit good service. JK is the most reliable of them all!!


Dan Gooding on Google

image Great comms great service


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Overall Rating

Overall Rating
( 28 Reviews )
21
2
1
1
3

Write a Review

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