InHouse Inspired Room Design

Discovered this place by accident and what a find! Excellent high quality, high end bespoke kitchens, bathrooms and bedrooms, all designed to exacting high standards. Manufactured in Germany and then installed in your property. They take care of the entire process from measurement and design through to fitting. They can supply and fit all your appliances too! Friendly, knowledgeable staff and no sales pressure. We'll worth a visit!
Dec 19th, 2022

Critical: Responsiveness
Dec 14th, 2022

We had a kitchen from InHouse and it was a painful experience. I have left writing the review for a few months to allow time to lend some perspective. I am giving two stars simply because there are a couple of InHouse employees who did work hard to get the project finished. We are satisfied with the final kitchen but, considering the amount we paid, we should be a sight more than just satisfied. The units are nice but, considering what we paid, they should be. We made it clear at the beginning that we wanted a turnkey project - we did not want to end up being our own project managers. We were assured that InHouse had ready access to local builders but we waited four months after ordering and paying a 50% deposit. We paid the balance when the units arrived, weeks before we had their recommended builder confirmed. When work started, a catalogue of errors started to unfold. - The wrong sink was ordered and could not be fitted. We waited roughly nine weeks for a suitable replacement - not the one we originally wanted - and this delayed the plumbing so that we didn't have a usable kitchen for the nine weeks. - The radiators were laughably small. The plumber took one look and refused to fit them. It turned out they were less than half the size needed because nobody had done the proper calculations. Another delay. At this point we had lost trust in InHouse so ordered them ourselves based on the plumber's calculations. - The appliances don't match properly. It seems that the microwave oven was replaced by a newer model but nobody spotted that the oven would no longer match, having significantly different controls. All we were offered was a downgrade to the older microwave. - The freezer door wouldn't open correctly as a part was missing. This took weeks to resolve. - We had agreed on a herringbone pattern for the flooring but far too few floor tiles were ordered despite us paying for them up front. There were just enough to lay in an ordinary pattern so we had to go with that. We had paid for the full quantity of tiles but that wasn't what was delivered. - We have a remote control which, apparently, was ordered and paid for. We have no idea what it was for, nor did the electrician. Despite the designer promising to be 'hands-on' during the installation (we hardly saw him), it did not get installed because the electrician and builder didn't get a reply when they asked what to do with it. We had to chase suppliers for lights, glass splashbacks, the sink and radiators. There were numerous other niggles and delays. We have had bathrooms done in the past by another local company who were a pleasure to work with in comparison - they planned the installation properly, owned the whole process and fixed the inevitable problems swiftly. InHouse did none of these. Service: Kitchen design
May 29th, 2022

Positive: Professionalism, Punctuality, Quality, Responsiveness Service: Remodeling
Feb 27th, 2022

Excellent inspiring designs
Feb 19th, 2022