Ridgewood Court Residential Care Home

Our dad was at Ridgewood Court as he had dementia. Although the staff generally were lovely I feel that our dad was treated very badly by the management. He was accused of pushing somebody over although no proof was ever given to us. The management on three occasions tried to dump him in A and E and leave him there. The paramedics refused to take him as there was nothing wrong with him. He was kept up all night waiting for an ambulance. He was a beautiful man and did not deserve this treatment. I will never forgive those in management as my dad was given notice to quit and we have no choice but to take him elsewhere. We couldnt take him to a place of our choice as they wanted my dad to leave immediately. His dementia then worsened dramatically as we knew it would. He died less than 3 months later.
Mar 7th, 2023

Awful service over the last couple of weeks from management, taken nearly 3 weeks to tell me my mum not suitable for the care home. Chased every day to find out whether they had done the assessment and didnt respond during a very stressful period for our family. They need to improve communications and understand how families feel.
Sep 2nd, 2022

Aug 22nd, 2022

My great nan was cared for here. After talking to some carers, including ones that have recently left I would never recommend this place to ANYONE! Absolutely disgraceful. Managers are terrible.
May 14th, 2022

My lovely, precious mum lives here and it is the most wonderful place. She is very well cared for, the place is clean and attractive. The food is excellent and beautifully cooked and presented. The activity manager keeps everyone active and the staff are all so, so lovely. I never, ever have to worry about her. She is so happy and cheerful .
Oct 30th, 2020