Doggies n Moggies Retreat

On both occasions my dog went here she was injured & on the second time it was severe but they failed to get a vet or alert the owner resulting in my dog needing an operation which could have been avoided. The owner originally said the incident happened first thing in the morning, when she kicked my dog in the face rather than the ball, resulting in ny dog having a swollen eye that she couldn't open. She blamed the dog for this saying "she's a good goalkeeper". In the next 8 hours, they did not alert the dog owner or a vet regardless that it was still swollen and she coudlnt open her eye. Instead they left her in pain and posted happy videos of the other dogs on facebook. Since the incident, the kennel owner has changed her story when asked for in writing and now we have no choice but to go down the court route.... Do not recommend & would avoid if you want your dogs looked after appropriately and safely. In my emails prior to being a client, the owner wrote that she would keep me updated on how my dog settled and of any issues but this never materialised. Accidents happen, but unprofessional and neglectful responses to them can not be forgiven and I alert everyone to this to avoid their dog suffering at this day care.
Apr 24th, 2023

I would have absolutely no hesitation whatsoever in sending my old boy Sid (the cat) to stay with Rachael again, or from recommending her to anyone. She is so lovely and clearly adores the animals she looks after. The cat rooms are great with lovely views out to the beautiful countryside. The fact she is a qualified Veterinary Nurse is also extra reassurance that your loved one is in safe, caring hands. Thank you so much Rachael.
Mar 13th, 2023

Jan 27th, 2023

Nov 2nd, 2022

Oct 4th, 2022