Jane Maples Flowers

Beautiful flowers, super friendly and helpful staff. A very happy mum. Thank you!
Mar 10th, 2023

My friend described the flowers as "a most beautiful flower arrangement". She then sent me a photo and I totally agreed - they were beautiful. Thank you so much Jane.
Feb 17th, 2023

I just ordered some flowers for a friend who's lost a loved one. The person I spoke to was really friendly and helpful, payment was swift and easy and the flowers will be delivered tomorrow. Excellent service, thanks x
Dec 26th, 2022

Received a bouquet on Saturday afternoon from work colleagues which was a lovely surprise! It was a basic bouquet with not that many flowers considering how expensive they are! 5 days in and they were mostly dead apart from 2 pink flowers.I called the shop to ask the time span of a bouquet to which I was told a few days! I was shocked and said that I buy flowers from Aldi and Tesco that last 2 to 3 weeks. There was no apology or interest in my call. Eventually the assistant suggested I send an email with pictures which I did but no response,no apology and no offer of new flowers.Definitely wont use or recommend.Very over priced and rubbish quality flowers as well as poor customer service
Nov 29th, 2022

A horrible bridal bouquet experience! AVOID ESPECIALLY IF YOURE MUSLIM and dont want to be on the receiving end of passive Islamaphobia. My sister and I are always happy to answer questions about Islam to people who have a genuine interest and outlook; but who wants to answer derogatory questions whilst picking up a bouquet the day before your sisters wedding, and with someone who mentions she has a friend in Tel Aviv with a smirk on her faceMy sister was taken aback when she went to collect my bouquet and I was shocked when she told me about her experience. I emailed Jane at short notice for a bridal bouquet as I had struggled to find what I was looking for in the months leading up to my wedding. Jane emailed me back and advised she could and requested an inspo picture, which I was so pleased and grateful for. I then didnt hear from her for 10 days after which I got a response Hi, yes sorry was on holiday (Barely an apology or acknowledgment of how long it had been since our last email). Along with the price and advising she just needs to confirm whether she could get the brown dried foliage on time and that shed know by Wednesday. Come Wednesday, Id heard nothing but assumed she must have gotten hold of the dried foliage. I asked for a whimsical, less structured bouquet with creams, nude, beige, brown with a hint of burnt orange with dark brown pampas/dried florals and foliage. My bouquet on the day had no correlation to the colours requested. Instead it had so much green foliage, yellow/green undertones on the flowers and baby pink and yellow, when there was no mention of green foliage. Janes response to this was that she just assumed I wanted green foliage, and that the pictures I had sent were heavily filtered but this could easily have been confirmed by just asking me or advising me to clarify colour choices. It had not been brought up in our email exchanges and I had actually described the colours I wanted along with the photos. Im utterly shocked and saddened that my sister had to be on the receiving end of her condescending questions on our faith and some sort of past trauma relating to Janes experience in going to school with the majority being Muslim/brown skin and the stories Janes mum would tell her from teaching in a school of high Muslim student attendance. Im sorry but we have no connection with Janes experience with her peers at school not her mums teaching experiences My sister simply went to collect my bouquet. Jane did agree to take out the green foliage (which was about 80% of the bouquet!) but the colours were so off there wasnt much else that could be done. Eventually once I got the bouquet, I took out the burnt orange flowers and attempted to make my own bridal bouquet the best I could, with my own dried foliage. I actually follow Jane on Instagram and loved her personality, work and presence on the platform. It goes to show that you never really know the true character of an individual based on what they choose to show on social media.
Sep 10th, 2022