Head Office, The Car Wash Company

Complete joke of a company, agreed on a 7.95 fee. Got charged 17.95 on tap and go card. Job not done and they refused to clean it more...just a few pics avoid at all costs. Fraudulent company. Its not a one star but you need to give one to get the message out
Feb 23rd, 2023

Dropped the car off for a gold package at Welwyn Garden City. The guy tried to upsell to diamond or platinum so we went for the diamond. He then continued to try to get us to upgrade to platinum for a further 3 times before giving up. We then came back 3.5 hours later and it hadnt been done. His excuse was there were too many cars, despite him currently working on a car that definitely arrived after us. Clearly he didnt think it was worth his time. Will avoid in future.
Jan 9th, 2023

Dec 4th, 2022

I WISH I had read these reviews before handing my car over to the guys today at the Hatfield Galleria! I opted for the 30 service which was meant to be inside and out cleaned and polish applied. When I can back to the car it looked a right mess. The dashboard hadn't been even dusted let alone cleaned. Half the car still had polish residue all over it. The mirrors weren't cleaned. The windows are all smeary. The wheels haven't been cleaned properly. I mentioned it to the gent that I booked the car in and he grabbed some towels and started going over the car again. His mate also tried to help but after hearing the zip on his coat contact my car multiple times I told them not to bother. To them the car seemed acceptable. To me they may as well not had bothered. I've now had to take it to a different car wash on the way home to complete the job. Zero pride in their work. DO NOT USE. They don't care, they will damage your car and you will waste your money!
Nov 29th, 2022

Paid 59 for luxury inside and outside clean at the watford Intu car wash company, I had to pay upfront and return an hour later, exactly one hour later I came back, although opted for premium, there was finger prints , the boot was not vacuumed, the inside of the doors were not cleaned! They didn't bother opening the boot to clean either. The guys left before before I returned for my car. Definitely will not be using them again.
Nov 26th, 2022