Hertford Barns

What an incredible nursery. Both my children are currently at Hertford Barns and as our eldest prepares for her last day and starting big school she couldnt be more ready! The staff are so caring, so attentive and helpful to parents too. We have the perfect balance with the feel of a small family run nursery (it honestly does feel like a family!) and the benefits and flexibility generally only offered by a larger corporate. Our youngest has a long list of food allergies and the nursery have dealt with this with true professionalism and without batting an eye. It is such a relief! I cant recommend them enough.
Aug 10th, 2022

Beautiful nursery set in amongst the countryside
Oct 16th, 2021

I love this nursery! Staff are caring and very knowledgeable about the curriculum that they provide. The nursery is beautiful and clearly a lot of thought has gone into the interior to make it warm, cosy and inviting to all children. I would highly recommend this nursery.
Jul 28th, 2021

Unfortunately I've lost all faith in this nursery, I do not even know where to start. My son (10 months old) is still there as we do not want to upset his development, although I do not see him still being there before the end of 2021. We have been lied to on 4 separate occasions by a member of staff with regards to my son's safety, well being and his routine. This member of staff was also in management with the previous poor Ofsted reports, we bought these instances to management who (in my opinion) do not care about anything other than Childbase making money and sweeping things under the carpet. The most recent meeting we have had with management when we were lied to again was actually laughable, the audacity of the blame then being laid at mine and my wife's door was very surprising and distressing. I suffer with a mental disability and this was used as one of the main reasons why we were to blame for the staff lying to us, I was accused of being "Intimidating" & "Aggressive" because I asked the staff a question (shocking I know). Being lied to about taking my son being out in the torrential rain, to his naps and food not being recorded on a daily basis is all that we know of. They are so bad at following my son's routine we had to pay a private consultant to have it changed to the nursery's routine, and guess what, they cannot even follow that!!! We are still to this day waiting for a proper induction with the nursery (which we have requested 3 times), their policies have still not been given to us either. The only thing they seem to respond is when you threaten to not pay the bill, then they seem to spring to life and offer every lip service available and assurances that the standards will rise. 5 months in and still no standards have risen, if anything they have fallen. The more I think about it, the more laughable it is. How Ofsted have not been involved again with this nursery is a little surprising for me. I would not recommend this nursery to my worst enemy and cannot wait to take my son out of there. This may seem extreme but I could NOT recommend this nursery at any level.
Jul 1st, 2021