The Plough

Great pub, good parking and pie and mash at the weekend. What more do you want !!
Apr 22nd, 2023

Lovely lively pub very friendly
Apr 9th, 2023

Great food, great service, great atmosphere
Mar 31st, 2023

Friendly staff lovely atmosphere. Plenty of live entertainment.
Mar 27th, 2023

Popped in for Sunday roast but wished I hadn't bothered... Nothing on the plate was fresh... Roast potatoes were "rubbery" pre-cooked and reheated, frozen veg out of a packet and the roast beef was sliced sandwich beef straight from the deli counter. All in all a very disappointing experience. I hope that they up their game because it's a nice pub with friendly staff. It would be a shame if they get a reputation for serving food that lacks effort & quality. Your reply seems very defensive and unapologetic... It's a shame that you guys aren't prepared to address a dissatisfied customer in a professional manner... The plate of food you put in front of us was poor, and returned half eaten. Sometimes things aren't as good as it should be or as good as you'd like it, and I understand that pleasing everyone is hard. IMO Being blinkered and belligerent won't help your business. We all enjoy and revel in complimentary comments cos we all like a pat on the back... but it might be beneficial to you if you remind yourself that how you deal with the negative reviews can be damaging to your reputation. Replying in a middle finger fashion is unlikely to win you a round of applause with anyone that reads it. Good luck with your business, it seemed a nice pub, nice friendly staff too.
Apr 22nd, 2023