EasyDNA UK

(Translated by Google) For me it was a sibling test with test persons in Europe and the USA. After initial difficulties when easyDNA delivered the DNA kits to one of the test persons, a quick and pragmatic solution was found thanks to easyDNA's professional support. The test result was then available within a few days to absolute satisfaction. (Original) Bei mir handelte es sich um einen Geschwistertest mit Testpersonen in Europa und in den USA. Nach anfnglichen Schwierigkeiten bei der Zustellung der DNA-Kits durch easyDNA an eine der Testperson, konnte dank dem professionellen Support von easyDNA eine schnelle und pragmatische Lsung gefunden werden. Das Testresultat lag dann innert wenigen Tagen zur absoluten Zufriedenheit vor.
Mar 27th, 2023

Ordered a test for my dog , took 4 weeks to be tested from the time I received the acknowledgment of the test being received. I had to talk to somebody as the generic age test was showing not received however after the chat it was showing processing. On week 3 I asked for an update and was told it would be another 2 - 3 weeks , eventually I got the results a few days later but the staff on chat are rude and to be honest I dont trust the results as they almost impossible to be correct
Jun 30th, 2022

My first animal allergy kit arrived incomplete so I had to ask for another test. The website states that you'll receive your results within 3 weeks. I relied on this information and it was one of the reasons I chose Easy DNA for my animal allergy test. More than 3 weeks have passed and I still don't have my results. When I complained, they just said that in their 12 year history they've never been late with results (although there are other complaints online about the same thing) and that the timeframes are illustrative only. Their terms on the other hand state that they will endeavour to meet timeframes for delivery of results. Very disappointed as I've wanted the allergy results asap and the company have not given any justification for the delay and are unwilling to commit to any date of giving the results. Contrary to their response, my sample reached them on 13 April, they only tested it and responded on 9 May, which is over 3 weeks.
Apr 30th, 2022

I ordered the DNA test kit online. I found the info on the website useful and comprehensive. The test kit arrived within the timescales stated. The results came back a week earlier than stated. I would recommend.
Feb 5th, 2022

I recently received the results of my cat's CatCheck (Feline) Genetic Disease Test and I couldn't have been happier! The test and results were extremely detailed and the normal results really put my mind at ease, as he's an older cat who came to us last year, and so we don't know his history at all. It was also really interesting to find out things like his blood group, colouring expression etc. The results were delivered on time and the purchase system and sample collection were super simple. Would highly recommend!
Nov 4th, 2021