Callow Fuels

Fantastic service as always, very helpful and friendly sales team and fantastic delivery drivers, always respectful of the property and polite. Callow always go the extra mile to meet customers needs.
Apr 9th, 2023

Amazing. I ran out of fuel and they came within 48 hours.
Feb 13th, 2023

Honestly, in the space of less than 10 hours, Callow fuels saved my Xmas as my Aga oil tank was on empty. The office manager Debbie, in her own time after the office was meant to be closed, arranged an emergency delivery which arrived at 8.00am this morning. The driver made four deliveries and went back to the depot to get my oil. I had ordered the fuel with Watson on the 13th December and found out expected delivery had moved to 30th December. I couldn't even get through on the phones to Watson Fuel to question this. I will remain a loyal customer to Callow fuels as the customer service was exceptional.
Jan 1st, 2023

Dreadful service. Dishonest and rude on the phone.
Apr 3rd, 2022

As a local businessman I appreciate the importance keeping money within our local community but equally I need to feel that I am getting good value and good service. Callow Fuels have always delivered both. Yesterday this was reinforced when I woke to find that we had no hot water, on checking the tank found that we had run out of heating oil. I called a another supplier at 8am was given a price and a lead time of 2 weeks then at 8:30am I called Callow Fuels they gave me a very similar price and a lead time of a week. I went ahead placed the order and explained my predicament, the polite lady explained that although she couldn't promise anything they would do their upmost to help. Last night I got home to find that thanks to the team at Callow Fuels my tank was full and we had heat and hot water :) I would like to think that this is an example of why it is important to keep your business local, to build a relationship with your suppliers and not to jump ship to save a penny.
Sep 12th, 2022