DFS Hereford

Knowledgeable staff and a lovely selection of furniture
Mar 30th, 2023

Bought a sofa at DFS Hereford this week. Sales advisor Jemima very knowledgeable and put us at ease. Would definitely recommend.
Jan 31st, 2023

Nothing more then scam artists
Dec 26th, 2022

Not very helpful, wanted to buy a chair that was ex display and they couldn't tell us if this had already been sold or not. On top of that they charge in store 99 delivery (which they don't do online) making some purchases not worth it when it's nearly 10% of the value of the item. Won't be buying at dfs again.
Dec 9th, 2022

Appalling experience, so after ordering my sofa in August to be delivered in Nov finally the day comes and the sofa arrives. The guys brought the sofa in after bumping into a few walls and the front door(a new one at that), anyways , i was kindly informed after they set it up that the electric cable is missing so i won't be able to use the sofa as intended( charge phones or recline it) and have been told i will receive a call same day or in 24 hours. so the 24 hours went by with no call. had to get in touch with customer service, they kindly told me that they can't do anything as it is down to the delivery center but i will get a call straight away. waited another day with no call...got in touch again with them only to be told they can't help , as it is down to the delivery center. and that i have to wait 72 hours for a call. 72 hours since the delivery? the first time i got in touch or the second? the first time they said because the delivery drivers although they recorded the missing part they never asked for a call back....the 72 hours have now passed (5 days since delivery) and still no call. i will now ask them to come and pick it up as i had enough of their incompetence .
Nov 19th, 2022