Charades Guest House

Apr 22nd, 2023

Apr 7th, 2023

Dec 10th, 2022

Nov 28th, 2022

Looking at the previous reviews thought this would be an ideal place to spend my birthday, but it was doomed from the start. We arrived at approximately 10pm due to traffic, we had informed them we would be checking in from 8.30 onwards. On arrival we then has an irate phone call from whom I now know to be the owner, asking where we were, we had just pulled up. I tried to explain to him the situation but he just shoved the keys into my hand and told me our room was upstairs. Once in the room we unpacked and settled down for the night,or tried to, a bit difficult when you're sleeping on two single beds pushed together with a concrete base as a mattress. In the morning we went for breakfast, another pantomime began as we went to sit at a table only to be told in no uncertain terms that it wasn't ready and we had to sit somewhere else, it only gets worse from here on in. halfway through, with other residents in the room we were informed that we had been given the wrong room and that no one else wanted to move also the person who had booked our room didn't want to change ,obviously we weren't happy about this and refused, as it wasn't our fault but if they wanted the room to refund us the other 2 nights we had booked and we'd go elsewhere,no chance, but it did transpire that the room we had booked for 3 nights had been given to someone else. So as we had no option we had to go and repack our items for them to take it to what should have been our room from the start. On the Sunday we went out for the day and, as with other hotels we had stayed at, expected our room to be cleaned and necessary items replaced, this was obviously to much to do for the cleaner, as when we came back she had left her cleaning box on the bed and nothing had been done. I'm not sure where these " friendly owners" were, but we certainly didn't come across, them, if tte lady serving breakfast was one of them, then it seems she had a problem with us, as for Steven, he needs to remove the chip from his shoulder, The rooms are dated, it's amazing, given good camera angles, how something can be made to look better than it is,it's not superior. It doesn't deserve the 4 star it says it has,I'd put it at 2 star maximum
Feb 16th, 2023