Mundy's

Genuinely terrible solicitors. First time buyer, and very much learning the whole experience. They were aware of this, and yet still kept myself and my partner in the dark constantly about what was going on. Every single time they requested something of us, we had it back to them either same day or the next, but I had to chase them on every single step of the way to make sure they actually did their job. I hated working with this solicitors so very much that i was determined to write this review about them. I managed to buy my apartment within 10 weeks, but it's because we called and pestered them every week for progress updates. They asked that we send through physical paperwork twice because the first didn't arrive (admittedly maybe due to postage strikes). We did, and that was 2 weeks ago. However, I haven't heard a single thing to say they've received anything at all. Who knows if it arrived or not? We almost missed our completion date with an hour to spare because of sheer incompetence. We already had to delay our completion due to sellers issues, but Mundy's just forgot to tell the bank. So we were left very confused when we had an email on our original completion date, saying "Congratulations on your completion" from our mortgage lender? Every day they completely close and everyone leaves the office at 1pm until 2pm for lunch. I sent an email at 1.50pm asking for Mundy's to call the sellers solicitors because no one could get ahold of them, and immediately five minutes after lunch break, they said completion would be done within the next few minutes. And it was. They sent the money through in the morning and left it at that. They didn't tell us at all that completion had finished, instead, hearing it from the estate agent, with no closing phone call, or letter or anything from them. They left it so close to the banking end of day that it would have been delayed again until the next day. I really really hated this company. I am so very glad to have to never ever speak to them again. Absolutely dreadful. Please please never work with this solicitor. We were so sure they miscalculated their bill as well, but we were just so very tired having to deal with them that we couldn't be bothered to fight it anymore. They work as a subsidiary of Homeward Legal. If Homeward legal ever pass you onto Mundy's, to be your solicitor; refuse. Ask to be passed on to another one. Trust me. EDIT 5 MONTHS LATER: After moving into the property, Mundy's sends my partner and I an email asking for 594 to complete registration with the management company of the covenant our apartment is a member of. No warning at all and not indication. I spoke to the management company directly and they advised me that Mundy's should have told us about this on the completion date, not now, 5 months later. This means that for the entire time we have been living at our property, the management company still believes the previous owners are living there. They even spelt my name incorrectly on the email. Once again, I cannot beg you enough to find a different solicitor. Do not use Mundy's at all. Just don't.
Apr 6th, 2023

Absolutely NOT recommending this firm , please run away ! I wish I could give them negative star . 1. Terrible /poor customer service 2. Keep lying to customers and misuse peoples trust 3. Be careful , this firm can put you in a huge trouble 4. Unprofessional behaviour 5. Solicitor has no direct line and we never had any chance to communicate to him directly after 4 months 6. They dont bother themselves to reply to any single email neither to other partys solicitor or agent 7. They will waste your time and money 8. Help desk is rude and threating people on the telephone 9. Show no respect for client 10. If you complain about their rubbish service , it makes them upset ! 11. Not easy to call them , you have to wait minimum 2-3 hours , from 10-12 you can call , them from 12-14:00 pm they are at lunch and afterwards no one is available to answer you call. 12. They are slow 13. Not a decent/ professional/ responsible/ sharp solicitor you would expect , instead cheap / doggy 14. They claim firm is busy , yet there is only one solicitor in there -We were in sale process of a flat and everything for this flat was straightforward , yet this firm failed to finalise this matter after 4 months . (Leasehold flat with no problem) -They claimed after for months ready to exchange , however, after 4 months figured out they didnt even the contract to other solicitor . -Never ever replied to sellers solicitor . They do not know how to extend the lease . If you want to avoid pressure , stress and anxiety please avoid them. Even if its for free do not choose this firm , I doubt if you call this a real firm by the way . I cannot put it in word how disappointed .
Mar 30th, 2023

I highly recommend this firm for home buyers or sellers anywhere in the United Kingdom! Alan Hing is a fantastic solicitor.l! These bad reviews are irrelevant and fake reviews by stupid buyers who do not no the process of purchasing leasehold properties!! I'm a property consultant in Leeds City Centre, the referrals I have referred has been dealt in a timely manner from a professional solicitor, with all my clients satisfied with the service and communication with Alan Hing and the team has been fantastic many thanks. The receptionist lady is hard working and professional at all times I look forward to working with this firm for many years to come. Kind Regards Nadeem Khan Martin and Co Leeds City
Nov 27th, 2022

I didnt use Mundys but my purchaser did. They slowed every single process. Complete refusal to respond to my Solicitor or estate agent. Please dont put yourself through the stress of using such a rude arrogant and incompetent firm.
Nov 18th, 2022

We highly recommend NOT using this company. A very concerning lack of structure and procedure. Definitely NOT worth the stress and anxiety caused to all parties involved. Please use any other company. 1 star given as 0 stars were not an option.
Mar 16th, 2022