D Q Services

An excellent range of products and insightful, helpful staff
Jul 12th, 2021

Absolutely terrible communication. Bought a Van Vault Slider on back order, no kind of confirmation of when it will arrive. Had to email numerous times to get told I'd get my order 2 weeks ago. Then had to ask why it hadn't been delivered, (no kind of proactive email to me to tell me) Was then told I'd get my order week commencing 3rd May, it's now the 4th May and no confirmation. YET AGAIN I have to email them only to get some ditsy woman who clearly doesn't care telling me that they still haven't arrived. Not sure if this company hasn't got a clue what they're doing or just enjoy passing the book to another company. Knew I should have paid a little more to order from a company with some back bone.
Dec 16th, 2020

Ordered a pair of boots just under 2 weeks ago, paid for next day delivery, which later turned into 2 day delivery, but apparently that is now 2 week delivery, as still havent received them, made numerous phonecalls to be told originally that the boots had been lost by the courier, yeah? thats understandable! I was refunded the extra delivery I had paid... great! I was also told another pair of boots were on their way... I asked for a tracking number for this order and I was told the warehouse staff would have that information forwarded to me straight away (still waiting over a week later) called the next day to be told they were at my local depot ( Still no tracking number or proof) and would be delivered that day... and guess what?! Yeah you all guess correctly, they were not delivered... So... I called again on Thursday... and they said... they are out with your delivery driver just now (so again I waited...) and again... yeah youre on a roll and you guess correctly again... still no boots... so I phoned again to be told they had been delivered despite being in all day... so they said they would look into int... this is now Tuesday, apparently they have proof that they delivered it to me in form of a picture ( they dont because it was never delivered) and they will send it straight away, still waiting on this ( possibly waiting along with my tracking information) See if you need a pair of boots and youre reading this review thinking about buying from this shambles of a company... go barefoot... honestly ... If and when I ever receive my boots Ill be sure to let you all know how they are!
Dec 3rd, 2021

Found this company on the net ordered a large product and it was with me within 4 days could not of asked for a better service being 350 miles apart I was pleasantly surprised.with the fast delivery. Great company to deal with.
Jul 22nd, 2020

Ordered a vanvault XL, got my order and in perfect condition... Will knock 1 star off for lack of communication, I like to know how my order is doing by having emails sent to confirm status and delivery expectations, there are so many companies now which give you these updates that it let's those who don't look bad.... But please don't be put off as they answered my email of enquiry in good time and everything went smoothly, I'm just being picky on the order status updates.
Jul 5th, 2020