Stonehouse Property Care Limited

When everyone around us was telling us what they couldn't do with our Cellar flooding, we were blessed to discover Stonehouse Property Care, and the MD Graham Stone, who came to see the problem personally and reassure us that he knew what to do to both address the water ingress, but also then design and Install the necessary PCA compliant Waterproofing Solution to protect going forward. They couldn't be more professional - everyone we met during this process was long serving, unbelievably conscientious and extremely hard working. The office staff were so helpful. The engineers always arrived on the days they said they would, and in fact would always arrive before the agreed start time of 8am, which given the distance from their office to us meant very early starts. After working flat out from 8am-4pm the team assigned to this project would go back to the office for a debrief with Graham who maintained oversight throughout. Graham we salute you - you were invested in us from the word go and we will be forever grateful. Quality of the work is 5 star and the finish exemplary. Special call outs to "our team" of Jac & Jay (the day of the hand mixing of 85 bags of cement will never be forgotten !) and Jimmy the plasterer who all went above & beyond the call of duty. We would recommend Stonehouse 100% - the personal touch & reassurance throughout this Waterproofing process was second to none.
Apr 1st, 2023

Drivers from here are very aggressive and irresponsible. Driver was cutting in and out and hogging lane for ambulance. Time of incidence 3pm 2 Feb 2023 at location 51.49170 N, 0.29639 W. I would trust this company if all their drivers are like that.
Jan 11th, 2023

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Apr 7th, 2022

I have engaged Stonehouse Property Care Ltd on numerous occasions over the last 20 years and have always found them to be polite, friendly, reliable and highly professional in their approach. Their Director Mr Graham Stone is an exceptionally nice person (he really is) and goes above and beyond to ensure his firm provides a top service. I would have no hesitation is using Stonehouse Property Care Ltd again for basement waterproofing, damp-proofing and associated treatment works.
Feb 23rd, 2021

Amazing
Nov 26th, 2020