Broadleaf Timber Henley on Thames

Exceptional customer service! Excellent quality and the great understanding of creating an exceptional floor!
Mar 10th, 2018

Excellent range of real wood flooring and solid wood doors. Worth talking to if you are embarking on a grand design
Dec 29th, 2017

Jul 31st, 2017

Dont get me wrong, we had a good service from Broadleaf and its recommended (but independent) fitter, and the floor looks good. In writing this review with a poor rating, I am wanting only to alert people to the need to consider very carefully whether it is - as claimed really suitable to sit on top of under floor heating. Discovering that the heating in my new extension doesnt seem to cope with extreme cold, I looked for the reason. Everything seems to be fitted and working properly, and yet: its not warm. On investigation, I learn that flooring has a tog-rating (or equivalent) which gives a number for thermal resistance. This is the amount of insulation keeping your heat down (i.e. preventing it from coming up). The Broadleaf boards are thick at 20mm and ours are wide at 20cm. The fitter recommended (and expressly told me that there was compatibility with UFH) an 18mm ply sub-floor. If I understand correctly, this gives a tog-rating of 1.7 +1.4 = 3.1. Which, it turns out, is higher than the 2.5 recommended by the manufacturer of the heating which I have (and which I imagine is typical). I am not a technical person and so will simply say: dont make this mistake (its gutting to have a relatively expensive fit-out that you cant really enjoy in winter!) unless someone on your design and fitting team will give you a cast-iron fitness for purpose warranty. I will also say that the help or comment we got from Broadleaf and the fitter upon enquiring about this did not amount to much, or in fact anything. They werent evasive or obstructive: they just didnt know. I would have thought that businesses that supply and fit flooring on top of UFH would know this stuff inside out and have been able to explain to me why the recommended fitting method should work and not cause problems. But, answer came there none!
Jan 14th, 2017