Facy

I dont know what they do to their clothing, but I bought a jacket from here that I just cannot get the charity shop/old lady smell out of. Its a lovely jacket, but it stinks and no amount of washing or vinegar will move it.
May 16th, 2022

Very rude female species being employed here. Steer clear, you may catch something!
Apr 2nd, 2022

Very helpful friendly staff. Had to change an item twice to get the size right but staff were great. Thanks.
Dec 17th, 2021

Lovely owner selling very pretty clothes. Lots of Italian fashionable easy wearing dresses, jackets, blouses, bags and accessories! Nicest in Henley in Thames
Jul 12th, 2021

Awful customer service, if I could put zero stars I would. They supplied wrong product size after showing sizes on a message, dealing in materials and doesn't know what 1/4" is. I had to purchase the new product again at my expense, they kept the wrong product, receipt and have not refunded me for the original item. For a local shop in Henley, that has been trading for year's I expected a lot better. I will not be purchasing from them again and recommend to avoid this place until they sort out the basics of customer service, which should be the top priority in a local business.
Sep 9th, 2020