The Blackdown Practice

I have been registered at the practice for a few years now and have always found the staff to be very helpful and polite. The medical care has always been of a very high standard and often delivered above and beyond the normal. Over Covid the access to care was excellent and there were none of the problems reported in other parts of the country. My only, I hope helpful, criticism is that there should be some attention given to developing and encouraging use of, online access for communication. The NHS system which is now available I have found to be clunky, limited and offputting. In private care, email patient access is widely used and saves time and angst.
Apr 13th, 2023

We are so lucky to have this practice in the village. The doctors are really caring and go above and beyond, and you can see your regular doctor who actually knows you. And you can usually get an appointment quickly (unlike most people in the country!). I really don't recognise some of the complaints other reviewers have left, and I think many of them would be beyond the control of the practice. The only minor thing that I would change is adding more online services (especially for routine contact, which is really laborious through the NHS website).
Dec 31st, 2022

The Doctors, Nurses & Staff are fantastic people doing an outstanding job. In my experience they often go the extra mile to care for their patients.
Dec 22nd, 2022

Always very helpful and caring
Dec 4th, 2022

Regular problems with catheter supplies. The practice seems unable to send electronic prescriptions which leaves me very short of critical supplies at times. With current mail strikes this exacerbates the problems. Otherwise excellent doctors and services but let down by this one issue.
Nov 13th, 2022