Ottimo Property Services Ltd

I cannot believe the utter contempt and lack of care that their staff represent their company with
Mar 13th, 2021

One star is sadly the lowest possible. Suspiciously, a number of bicycles were stolen from our bike stores in Welwyn Garden City after this company was employed to remove disused bicycles form our storage areas. Many wen missing even when clearly labelled do not remove. A convenient system error meant there was only a confused record of the work carried out. After several emails to the company and a request for photographic evidence of the bicycles they had removed I could no longer get a response. Reported them to the police but little hope of seeing my bike again. Trinity estates also provided no help. STAY AWAY FROM THIS COMPANY
Mar 2nd, 2021

Ottimo have a contract with Trinity estates to maintain blocks of flats. However their service is appalling. The bin stores are not maintained, which could lead to vermin. They fail to maintain the landscaping. Grass areas are now non existent, because of lack of attention. Residents are paying huge amount of service charges, without receiving any service. Ottimo need to put into practice what they advertise, or contracts need to be severed!
Dec 15th, 2020

Dec 1st, 2020

Shocking service, absolute rip off. They charge extortionate fees for the most ordinary tasks and worst still most of the time they don't even do the job properly. Our 'roof garden' hasnt been maintained by them in 11 years but yet we still get billed for it. Window cleaning non exist, pest control non existent but guess what? Still get charged!! Rip off company affiliated with another rip off company Trinity Estates.
Nov 29th, 2020