LloydsPharmacy

I know they are closing but the service over last couple of months is awful Someone will end up hurt My prescription was due Tuesday but the computer was down its now Thursday and the pharmacist was really unhelpful thankfully I got bar code from gp and went to speedwell was done in 10mins and staff lovely
Mar 30th, 2023

Stood next to a poor guy in queue tonight was being really patient with new (I'm a regular) member of staff. Owing to her inexperience she turned on him lying that she'd said something, when his prescription was a bit more complicated than normal. Horrible customer service to turn on customer when things are difficult. He seemed shaken by her hostility, when he was innocent. I'm not a moaner usually, but feel compelled to write this.
Oct 22nd, 2022

I have no anger or malice directed at the staff; but the chaos at this place is frankly dangerous and going to lead to a customer being harmed by not receiving or receiving the wrong medication. Why are the staff not able to organise the dispensing of drugs as other professional pharmacists do. They even manage to smile and treat their customers humanely!
Oct 11th, 2022

Avoid the graveyard shift staff who half heartedly look for an ordered prescription and say it's not there; (when you've been reliably informed by the doctors surgery it is) making you come back the next day for it to be plucked off the shelf by more nimble daytime staff.
Apr 9th, 2022

Knowledgeable, Friendly, Professional - in one word, Zahrah. I was astonished by the impeccable service I have received by this young lady. Visited Lloyds in Hemel for the first time and was very pleased with the service and advice I have received. A calm nature and a friendly smile goes a long way !
Mar 22nd, 2022