Atlas Copco UK
Hours
Chamber Rating
-
Valeri Ilves
Oct 30th, 2022 -
David Pacey
Jan 29th, 2022 -
Damien Cruz
Oct 4th, 2021 -
Dave Gregory
Jun 8th, 2021 -
Adrian Williams
Apr 26th, 2023
Contact Info
- (144) 226-1201
Questions & Answers
Q What is the phone number for Atlas Copco UK?
A The phone number for Atlas Copco UK is: (144) 226-1201.
Q Where is Atlas Copco UK located?
A Atlas Copco UK is located at Swallowdale Ln, Hemel Hempstead, eng HP2 7EA
Q What is the internet address for Atlas Copco UK?
A The website (URL) for Atlas Copco UK is: http://www.atlascopco.com/en-uk?utm_source=google&utm_medium=gbp&utm_campaign=google-business-profile
Q What days are Atlas Copco UK open?
A Atlas Copco UK is open:
Friday: 8:30 AM - 8:30 AM
Saturday: Closed
Sunday: Closed
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 8:30 AM
Thursday: 8:30 AM - 8:30 AM
Q How is Atlas Copco UK rated?
A Atlas Copco UK has a 4.3 Star Rating from 18 reviewers.
Hours
Ratings and Reviews
Atlas Copco UK
Overall Rating
Overall Rating
( 18 Reviews )
Valeri Ilves on Google
David Pacey on Google
Damien Cruz on Google
Dave Gregory on Google
Adrian Williams on Google
I am writing to you regarding the FX15 x2 Breakdown. Our company has two air-driers from your company, both of which have experienced issues at the same time and are under warranty. Despite numerous attempts, we have struggled to get in touch with you. As we approach May, one of the air driers is still awaiting repair and return to us, even though the item is owned by your company.
I would like to bring to your attention the problems we have encountered with your service. We have been forced to call out an engineer to inspect our items, as you did not agree to take them back to your yard for repair under the warranty. Shockingly, the engineer spent only 20 minutes with the items but we were billed for over 2 hours of labour, which cost more than the item itself. Additionally, we were booked in to bring the items to your yard ten days later, but were informed that you needed to look at them and then order the necessary parts. This is an example of overcharging for a service that has not been provided.
Despite our best efforts to contact you, we have not received a response from you for three weeks, which is unacceptable. The incompetence of your company has resulted in massive breakdowns on our equipment, which cost us over 60,000 pounds. We urge you to contact us immediately, otherwise we will be forced to seek legal advice as we have suffered significant losses due to your poor customer service.
In light of the issues outlined above, we advise caution when dealing with your company, and we look forward to hearing from you soon.
Yours faithfully,
Adrian Williams
